The #1 Solution
to Manage Google Groups

Hiver helps you manage Google Groups like support@ and help@ from the comfort of your Gmail. Drive ownership for every email, collaborate without Ccs and forwards, and keep your team productive by tracking key metrics.

*No credit card required


Trusted by over 1500 companies across the world

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Managing Google Groups
doesn’t get easier than this

Say goodbye to the complicated Google Groups interface. With Hiver, you can access, assign, and track emails — right from your Gmail inbox.

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Help your team drive efficiency
by 80% with Hiver

Never miss an email

Never miss an email

Build ownership within your team by assigning emails to members in just a click — without forwards or Ccs. Every email is accounted for, and your teammates know exactly what they have to work on.

Delegate emails with ease

Stay on top of everything

Give every Google Group email a status (Open, Pending, or Closed) and track their progress in one glance. Set up SLA alerts and send responses right on time.

Send super-prompt responses
Stay on top of everything
Do more together

Collaborate within Gmail

Have internal discussions without sending more emails or switching to external apps. With Notes, teammates have contextual discussions, right next to an email thread.

Simplify internal discussions
Do away with grunt work

Do away with grunt work

Automatically route and assign emails arriving in your Google Group to your team — based on the sender or subject line or in a round-robin manner.

Assign emails automatically
Boost team performance

Boost team performance

With Analytics, gain deep insights into how effectively and efficiently your team has been using Google Group emails.

Track key email metrics
Collaboration on-the-go

Offer instant
support via live chat

Do more with Google Groups – chat with customers right from Gmail. Assign or remove team members from a chat group or a new customer chat.

Connect with customers in real-time

The easiest way to manage group emails

Get a personalized demo of Hiver.


What our customers are saying about us

Hiver is the #1 choice for teams looking to manage Google Groups emails better.

We tried Google Groups and it did not work very well. We didn't want our team to spend time on training. It was really cool that we found Hiver.

Dakotah ShoreIT Manager, WS Display

Prior to Hiver, we used Google Groups and we’d have to constantly tell each other “hey, I start working here, and you take it from there.” Hiver

Nina RodriguezDecksdirect

We used Google Groups but ran into problems quickly. Building accountability for emails was difficult. Our email replies were slowing down.

Sonia CruzOwner Care Manager for South America, Vacasa

Here’s how teams across industries work better with Hiver


Didn't find what you were looking for?

Here are some more resources to help you learn how to use Google Groups effectively.

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Best way to use Google Groups for Customer Support

Google Groups can be complicated. But these tips can save your day.

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The #1 Alternative to Google Groups

Google Groups lack many features. Read about its best alternative.

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Join the 10,000+ teams that use Hiver to manage emails efficiently

* 7-day free trial | No credit card required
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