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Manage
collaborative
inboxes with
incredible ease

Collaborate on team inboxes like [email protected] or [email protected] right from Gmail. Create ownership for emails, get complete visibility into workload, and keep your team productive with performance data.

*No credit card required
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Trusted by over 1500 companies

Meet our customers Arrow

Reimagine team inboxes

It’s time to break out of the unfamiliar Google Collaborative
Inbox. With Hiver, you can access, assign, and track group
emails — from the comfort of Gmail.

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Work better together

Hiver transforms Gmail into a collaborative and intuitive workspace for teams.
Manage group emails with remarkable ease and efficiency.

Hiver Email Management Illustration

Email Management

Manage emails as tasks to your team - in just a click. Track them effortlessly.

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Collision Alerts

Get alerted when someone is responding to an email. Avoid duplicate responses.

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Hiver SLA

SLA Management

Set up SLAs to ensure your team never delays sending a reply.

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Hiver Email Templates

Email Templates

Turn frequently sent replies into templates and respond to emails faster.

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Hiver Email Notes

Email Notes

Communicate with your team seamlessly, minus Cc/Bcc/forwards.

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Hiver Rule Based

Automations

Automate email assignment - based on the subject line, sender, and more.

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Hiver Email Tags Illustration

Email Tags

Categorize emails by adding Tags, and quickly find the emails you’re looking for.

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Hiver Workload Distribution

Workload Distribution

Visualize your team’s workload at a glance and optimize it for maximum productivity.

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Hiver Shared Drafts

Shared Drafts

Collaborate on your email responses in real-time by sharing drafts.

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Hiver Analytics

Analytics

Track all your key email metrics. Identify areas of improvement and fix them.

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Hiver CSAT

Customer Surveys

Measure customer satisfaction by sending a short survey at the end of emails.

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Hiver Live Chat

Live-chatNew

Respond to customer queries in real-time right from Gmail.

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Why modern teams
choose Hiver

Incredibly easy to use

With Hiver, your team needs no training to get started. There's no need to learn a complicated interface or any brand-new terminology. Using Hiver is a breeze for anyone comfortable with Gmail. Teams can focus solely on responding to queries on time and keeping customers happy.

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Quote

Unlike other solutions we used, Hiver required minimal training or workflow changes as it integrated nicely with Gmail.

Virginia Trowbridge
Virginia Trowbridge Pulse Manager, Reali
No more missed emails No more missed emails

No more missed emails

Building ownership for emails is remarkably easy with Hiver. You can assign every email to a team member without CCs or forwards. Your team will always know what they have to work on and nothing will fall through the cracks.

Assign emails in 2 clicks
Quote

With Hiver, I have great visibility into my team’s workflow which helps us accomplish our operational tasks much faster.

David Pinto
David Pinto Business Development at Kiwi.com

In-depth performance reporting

Deep-dive into your team’s performance metrics and customer satisfaction ratings — without leaving Gmail. You can effortlessly track every aspect of individual performance, including overall workload, response and resolution times, among others.

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Reporting Reporting Elements Elements
Quote

Since we started using Hiver to manage customer queries, I’ve seen a huge uptick in the efficiency levels of our staff.

Jennifer
Jennifer Nguyen Operations Associate, New Hope Fertility Center

So, here’s how teams across
industries work better with Hiver

There’s more to discover

Want to learn more about managing collaborative inboxes effectively? Here are some additional resources

Google Groups

Google Groups vs Shared Inboxes

Learn the key differences between Google Groups and shared inboxes.

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Most Common Google groups

Answers to most-common questions on Google Groups

The ultimate guide to using Google Groups for Business.

Read More

Join the 8000+ teams that use Hiver to manage emails super efficiently

* 7-day free trial | No credit card required
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