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The easiest way
to manage
collaborative inboxes

Access all your group emails like support@ or info@ right from Gmail. Assign and collaborate on incoming emails, get complete visibility into your team’s workload, and keep your team productive with performance data.

*No credit card required
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Trusted by over 1500 companies

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Reimagine group emails

Both Google Collaborative Inbox and Google Groups lack critical features.
Hiver turns good ol’ Gmail into a collaboration platform.

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Collaborate with your team - 80% faster!

Hiver transforms Gmail into a collaborative and intuitive workspace for teams.
Manage group emails with remarkable ease and efficiency.

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Email Management

Assign emails as tasks to your team - in just a click. Track them effortlessly.

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Collision Alerts

Get alerted when someone is responding to an email. Avoid duplicate responses.

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Hiver SLA

SLA Management

Set up SLAs to ensure your team never delays sending a reply.

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Hiver Email Templates

Email Templates

Turn frequently sent replies into templates and respond to emails faster.

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Hiver Email Notes

Email Notes

Communicate with your team seamlessly, minus Cc/Bcc/forwards.

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Hiver Rule Based


Automate email assignment - based on the subject line, sender, and more.

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Email Tags

Categorize emails by adding Tags, and quickly find the emails you’re looking for.

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Hiver Workload Distribution

Workload Distribution

Visualize your team’s workload at a glance and optimize it for maximum productivity.

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Hiver Shared Drafts

Shared Drafts

Collaborate on your email responses in real-time by sharing drafts.

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Hiver Analytics


Track all your key email metrics. Identify areas of improvement and fix them.

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Hiver CSAT

Customer Surveys

Measure customer satisfaction by sending a short survey at the end of emails.

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Hiver Live Chat


Respond to customer queries in real-time right from Gmail.

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Why 10,000 modern teams
choose Hiver

Incredibly easy to use

With Hiver, your team needs no training to get started. There's no need to learn a complicated interface or any brand-new terminology. Using Hiver is a breeze for anyone comfortable with Gmail. Teams can focus solely on responding to queries on time and keeping customers happy.

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Hiver is extremely easy to use. We were able to hit the ground running right from day one.

Luke Thompson
Luke ThompsonCo-owner, Visiting Angels
No more missed emailsNo more missed emails

No more missed emails

Building ownership for emails is remarkably easy with Hiver. You can assign every email to a team member without CCs or forwards right from Gmail. Your team will always know what they have to work on and nothing will fall through the cracks.

Assign emails in 2 clicks

With Hiver, I have great visibility into my team’s workflow which helps us accomplish our operational tasks much faster.

David Pinto
David PintoBusiness Development at Kiwi.com

In-depth performance reporting

Deep-dive into your team’s performance metrics and customer satisfaction ratings — without leaving Gmail. You can effortlessly track every aspect of individual performance, including overall workload, response and resolution times, among others.

keep track of your team’s perfomance

Since we started using Hiver to manage customer queries, I’ve seen a huge uptick in the efficiency levels of our staff.

Jennifer NguyenOperations Associate, New Hope Fertility Center

So, here’s how teams across
industries work better with Hiver

There’s more to discover

Want to learn more about managing collaborative inboxes effectively? Here are some additional resources

Google Groups

Google Groups vs Shared Inboxes

Learn the key differences between Google Groups and shared inboxes.

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Most Common Google groups

A Complete Guide to Google Collaborative Inbox

Dive into this comprehensive guide to make team collaboration easier.

Read More

The best alternative to Google Collaborative Inbox. Do everything from Gmail

* 7-day free trial | No credit card required
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