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5 Work Completion Email Templates You Can Send Your Clients

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5 Work Completion Email Templates You Can Send Your Clients

Aug 16, 2024
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5 min read
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I’m assuming you’re here because you’ve recently completed a project for your client and are looking to send them an update via email. And you want to make sure you leave a good impression on your client with the way you communicate so that you get to work with them in the future as well. 

I’ve got just the thing for you. In this article, you’ll find five email templates that you can use to inform clients about the completion of a project. Each template covers a slightly different scenario. 

Additionally, I’ve also discussed tips you should keep in mind for writing client emails to ensure you come off as professional and reliable. 

Let’s dive in!

5 Email Templates to Inform Your Clients That You’ve Completed the Project

Here are 5 templates for work completion emails you can use in different circumstances based on context. Additionally, you may use our free ai email generator to compose error-free emails within minutes.

Feel free to copy them and put it to use. 

1. Work Completion with Thank You Email

2. Work Completion With Invoice Attached Email

3. Work Completion With Next Steps Email

4. Work Completion with Follow-Up Meeting Request Email

5. Work Completion with Request for Feedback Email

Use these 5 email templates as you please and do not hesitate to customize them based on your needs. Next, let’s discuss some tips on writing better client emails. 

Top Tips to Keep in Mind When Emailing Clients

Here are a few important things to remember when corresponding with clients.

1. Always Use Simple Language

Using simple, clear language is key to effective email communication. Avoid jargon or overly complex sentences that might confuse the client. The goal is to convey your message in a straightforward manner, making it easy for the client to understand and respond.

In fact, I’d say from where I stand, people that use jargon or complicated phrasing appear as if they don’t know what they’re talking about and are trying to mask something. So the first rule of thumb in any client correspondence is to talk plainly and give the information needed. 

Here’s a helpful guide on how to write simply and more concisely.

2. Don’t Send Too Many Emails

Look, I’m a little conflicted about this tip because I personally believe in over-communicating at my workplace. But that’s fine because it’s an internal setting i.e. I’m not dealing with clients. Had I been dealing with clients, I would be more mindful of the frequency of emails I send. 

You’ve got to try and strike the right balance. Too many emails can overwhelm them and lead to frustration, while too few might make them feel neglected. 

Aim to send emails only when necessary, ensuring each communication is valuable and relevant to the client.

3. Maintain a Professional Tone

If you just read this subheading and thought I’m stating the obvious…yes, I am. You’d be surprised at just how many people get the basics of client communication wrong. 

It’s extremely important to maintain a professional tone of voice when emailing clients. When I say maintain a professional tone, I mean be respectful, be polite, and be mindful of their time and needs. That’s it. A simple “I hope you had a wonderful weekend” to start the email or a “I’ll keep this short because I know you have a lot on your plate” works wonders! 

It’ll help you win your client’s trust and make you look credible and reliable. 

4. Please Proofread Your Emails

Yes, we know you’re in a hurry and have 37 tabs open and 4 deadlines coming up but please take a minute and read through your email to make sure there are no errors. 

Or you might have some explaining to do. 

But also as a general rule, spelling and grammatical errors can make your communication look unprofessional. So please take a moment to review your message for any mistakes, ensuring it is polished and clear, and you’ve attached all the documents you promised in the body of the email. 

5. Use Clear Subject Lines

Writing a helpful, clear email begins with the subject line. The idea is to make sure you communicate clearly what the email is about. People receive a lot of emails throughout the day, make sure yours doesn’t get missed because you wrote a vague, robotic subject line. 

Here’s a useful article on writing professional email subject lines by Grammarly – Email Subject Lines: 18 Professional Examples

My key takeaways from the post are – 

  • Personalize the subject line. This’ll catch the client’s attention and make sure your email gets opened. Do not do this if you’re including folks in bcc and cc. 
  • Write a concise subject line. Remember, most desktop email clients display ≤60 characters (letters and spaces),and about 30 on mobile.
  • Be judicious with use of emojis or uppercase letters. It’s easy to come across as unprofessional or spammy that way. 

6. Use Email Templates

And lastly, feel free to use email templates as much as possible. Not only will this help you save time and effort, it’ll also help you maintain a consistent tone in your communication. You can customize the templates to fit each client’s specific situation while maintaining a consistent structure across your emails.

With an email management tool like Hiver, you can easily save important email templates as canned responses, allowing your team to access and share them for providing quick, consistent support. Hiver seamlessly integrates with Outlook and Gmail, enabling your team to use these templates within their regular email environment.

If you’d like to see what Hiver can do or try it for yourself, you can get the tool for free

Final Word

By now, you should be well-equipped to craft professional, effective emails to inform your clients about project completions. Remember, clear and thoughtful communication not only keeps your clients informed but also strengthens your relationship with them, paving the way for future collaborations.

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I create helpful content on customer service. I'm an active member of customer experience communities. And I strongly believe that the world would be a better place with more Tiramisu.

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