IT and SaaS
Take a quick tour and learn how you can scale your IT business with a collaborative SaaS help desk.
Chatbot
Discover how Chatbots can amp up your Live Chat’s support potential and improve productivity.
Shared Inbox
Learn how to manage group inboxes like info@ and support@ and get full visibilty of emails.
Email
Find out how you can assign, track and collaborate on every customer email within your team.
QuickBooks Integration
Explore how you can add, view, and track invoices in QuickBooks, from the comfort of Gmail.
Logistics
Learn how Hiver can help teams streamline communication for customers, suppliers and partners.
Slack Integration
Get a tour on how to set up Slack integration for Hiver to receive updates in real time on Slack.
Healthcare
See how Hiver can help teams resolve patient and vendor inquiries faster, right from Gmail.
Shared Labels
Discover how you can create shared labels and share them with team members to collaborate easily.
Reports
Explore how you can track team performance with various reports and improve customer experience.
Dashboards
Learn how to set up dashboards and view real-time performance metrics across shared inboxes.
Customer Surveys (CSAT)
Get a tour on how you can measure customer satisfaction with concise CSAT surveys.
SLAs
Learn how to keep track of SLA violations and ensure timely resolution of customer requests.
WhatsApp
Understand how you can manage all incoming queries via WhatsApp without leaving Gmail.
Rule-Based Automations
Discover how to leverage rule-based automations to perform repetitive tasks.
Customer Service
Learn how to deliver multichannel support and cross-collaborate with teams right from Gmail.
Finance
Find out how you can easily collaborate on invoices and other financial queries across teams.
