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Our thoughts on customer service, team collaboration and productivity

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Gmail
49 posts
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11 min read    |     Email Management
10 Ways to Manage Multiple Email Accounts Efficiently
Explore 10 ways to efficiently manage multiple email accounts. These tips help drastically improve productivity, and save time...
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13 min read    |     Customer Experience
10 Best Gmail Add-Ons to Boost Your Productivity [2024]
Founded in 2004, Gmail today has over 1.8 billion users. Simply put, one out of every five people use Gmail. That’s just...
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16 min read    |     Collaboration & Productivity
15 Mail Merge Extensions For Google Chrome
Learn what is mail merge and how you can use it to personalize conversations. Also, check out the 15 best mail merge chrome extensions.
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8 min read    |     Customer Service
8 Best AI Email Management Tools in 2024
AI email management tools leverage artificial intelligence to streamline email handling in today’s information-intensive environment. By automating tasks like email sorting,...
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9 min read    |     Customer Service
13 Employee Onboarding Email Templates for New Hires
Onboarding new hires is more than filling a position; it’s about integrating a new individual into your work environment....
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8 min read    |     Customer Service
Help Scout vs Intercom: A Comprehensive Comparison
Learn about Help Scout vs Intercom for customer support. Compare their features, pricing, and other key aspects.
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6 min read    |     Customer Service
How to Integrate QuickBooks with Gmail?
Discover the step-by-step guide to effortlessly integrate QuickBooks with Gmail. Streamline and manage your finances.
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12 min read    |     Email Management
Quickstart: Gmail and Google Apps Migration Guide
Made up your mind about deploying Google Apps at your workplace? We’ve got a quick, step-by-step guide that should have you...
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Collaboration & Productivity
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Hiver Product Update: Simplify and accelerate approval requests with Hiver’s Approvals feature
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[Research] Customer Service Benchmark Report – 2021
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Managing shared inboxes: Old-school vs The Hiver Way
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[Quiz] How much time are you wasting on emails
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[Ebook] How to get Gmail to work as a help desk
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A Complete Guide to Support Ticket Systems
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Live Chat Best Practices: The Ultimate List of Dos and Don’ts
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How to stop chatbots from upsetting your customers?
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Your Guide to Using a Gmail Shared Inbox for Customer Service
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Hiver has come along as a trustworthy, discerning, and dependable sidekick that has helped us manage our emails better and faster.

brennan
Brennan Hicks
People Operations Project Manager, Clutter
clutter
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Hiver is extremely easy to use. We were able to hit the ground running right from day one. Plus, their customer service is fantastic!

luke
Luke Thompson
Co-owner, Visiting Angels - Wisconsin
visitingangels
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We're 100% Gmail. Working on customer queries from Gmail was exactly what we needed. Moreover, moving to Hiver was a painless affair.

scott
Scott Gellatly
General Manager, itGenius
itgenius
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