How to Manage Multiple Email Accounts in 2025

Written by

Reviewed by

Written by

Reviewed by

Expert Verified

Last update: January 2, 2026
how to create notes in gmai

Table of contents

    Most of us now manage multiple email accounts. And when email already takes up 28% of the workweek, handling it across multiple inboxes adds even more overhead.

    The real pain shows up in the switching between apps, tabs, logins, and notifications. That’s when important messages go unseen or answered too late.

    This guide breaks down how to manage multiple email accounts in 2026 and build a setup that’s easy to run, monitor, and maintain.

    Table of Contents

    Why do people need multiple email accounts?

    Most people don’t sit down and decide to manage multiple inboxes. It creeps up over time. Work expands. New tools get added. Clients, teams, and sign-ups all start emailing you for different reasons.

    At some point, one inbox just can’t keep up. That’s why people create separate accounts, mostly to stay sane.

    • To keep work and personal email separate: Separating the two makes sure urgent work messages don’t disappear under personal notifications.
    • To push low-priority email out of the way: Newsletters, promos, shopping emails, and trial sign-ups don’t need constant attention. A separate inbox lets you skim or bulk-delete them without touching your main inbox.
    • To keep projects and shared work clean: If you manage clients, freelance work, or multiple workstreams, separate inboxes prevent conversations from overlapping. For teams, shared addresses like support@ or sales@ only work when it’s clear who owns each message.
    • To reduce security risk: Banking emails, recovery links, and sensitive customer communication are safer in a quiet inbox. Random sign-ups and unknown senders belong elsewhere.
    • To look professional without extra effort: A brand or domain-based inbox sets context immediately and makes delegation or handoffs easier as work grows.

    Multiple email accounts only work when each inbox has a clear role and a clear rule for when it’s checked. The next section breaks down where multi-inbox setups usually fail.

    Why is managing multiple email accounts challenging?

    Missing one email in a secondary inbox doesn’t feel like a big deal in the moment. You notice it late, think “I’ll reply now,” and move on.

    But professionally, those small delays add up.

    A late reply can slow a deal, frustrate a customer, or make someone assume you’re not interested. Over time, missed emails quietly chip away at trust and momentum. People rarely call this out. They just stop following up.

    As Kel Kurekgi put in the Experience Matters podcast, 

    “Most people won’t tell you they had a bad experience; they’ll just quietly disappear.”

    When your inboxes are spread across multiple accounts, that risk increases if important messages sit unopened and response times slip. And by the time you reply, the moment has already passed.

    The real problem is fragmentation. Every new inbox adds more places to check, more decisions to make, and more chances to miss something. Here’s where it usually breaks down:

    1. You spend more time checking than responding: Multiple email accounts mean separate logins, separate interfaces, and separate checks. Most of the time is spent opening, switching, and reviewing. 

    ▶️ Centralize accounts wherever possible or set fixed review windows so you’re not repeatedly cycling through inboxes.

    2. Important messages don’t surface when they should: Secondary inboxes (personal, project-based, role-based) aren’t checked as often, so urgent messages sit unnoticed.

    ▶️ Route priority senders or keywords into one primary inbox using forwarding, filters, or rules.

    3. Identity mistakes become more likely: Switching between accounts increases the risk of sending a professional reply from a personal address, or vice versa.

    ▶️ Set a strict default send-from address and use distinct signatures or colors per account so context is always clear.

    4. More accounts mean more security exposure: Every additional inbox adds another password, recovery method, and potential phishing entry point.

    ▶️ Use a password manager, enable 2FA, and isolate high-security accounts from anything used for sign-ups or trials.

    5. Notification overload makes it harder to focus: Each inbox sends its own alerts, so low-value accounts interrupt work as often as high-value ones. 

    ▶️ Keep notifications enabled only for your primary inbox and silence the rest unless you intentionally check them.

    These friction points are why managing multiple email accounts feels harder than it looks. With the right setup, they become manageable instead of overwhelming.

    11 proven strategies to manage multiple email accounts

    Most people don’t need more inbox tips. They need a system that fits how they already work.

    If you’re constantly switching tabs, missing replies, or re-checking inboxes “just in case,” the problem is the setup. These 11 strategies focus on reducing friction, not adding process.

    1. Use a unified inbox or email client

    If you manage multiple email accounts, a unified inbox is the fastest way to reduce switching.

    A unified inbox pulls messages from multiple email accounts into one combined view. For example, instead of checking your work email, then your personal email, then a project inbox separately, you see all new messages in a single feed and respond from there.

    It shows new emails from all connected accounts in one feed while keeping replies tied to the correct address.

    How Hiver’s unified inbox looks like
    How Hiver’s unified inbox looks like

    How to set it up effectively:

    • Choose a client that supports all your accounts (Outlook, Mailbird, Thunderbird, Canary, BlueMail, Spark).
    • Mirror the same folder/label structure across accounts to maintain predictable navigation.
    • Turn on a true “unified” view so all new mail appears in one feed.
    • Use clear signatures and defaults per account to avoid send-from mistakes.
    • Set rules in your inbox so priority emails surface before they hit your client.

    Unified Inbox vs. Shared Inbox

    Before choosing a setup, it’s important to understand the differences between a unified inbox and a shared inbox.

    ParticularUnified InboxShared Inbox
    What it’s forOne person managing multiple inboxesMultiple people managing one inbox
    Simple exampleOne person checks work email and personal email dailyA team replies to emails sent to support@ or sales@
    How it worksAll new emails from different accounts appear in one combined listEmails are assigned to specific team members
    Primary use caseReduce switching between inboxesCreate ownership and accountability
    When it’s idealYou own all the inboxes and just need visibilityMore than one person replies from the same address
    What problem it solvesForgotten inboxes, delayed repliesMissed emails, duplicate replies
    Not ideal whenEmails need assignment or collaborationYou’re managing only personal inboxes

    A unified inbox reduces switching for individuals managing multiple inboxes, while a shared inbox gives teams ownership when managing a single address.

    2. Use email forwarding and delegation

    Forwarding and delegation help you manage multiple inboxes without checking each one manually. You can use them to bring important emails to one place or let someone handle an inbox without sharing passwords.

    Forwarding emails in your Gmail inbox
    Forwarding emails in your Gmail inbox

    How to use forwarding effectively?

    • Pick one primary inbox where critical emails should land.
    • Forward emails only from important senders or keywords (clients, invoices, approvals).
    • Use conditional rules so you don’t forward the entire inbox.
    • Add a label or tag to forwarded emails so you know which inbox they came from.

    How to use delegation?

    Delegation gives another person controlled access to an inbox without sharing login credentials.

    • Grant access (to your manager, teammate, or colleague) through your email provider instead of sharing passwords.
    • Delegates can read, reply, and organize messages on your behalf.
    • Ideal for roles like operations, finance, and calendars, where multiple people need visibility.

    When does this method work well?

    • You have inboxes you can’t ignore but don’t want to check constantly.
    • You manage multiple accounts with uneven importance.
    • You want fewer tabs without merging inboxes.

    Forwarding and delegation reduce the time you spend chasing them.

    3. Implement smart filters, labels, and rules

    Filters and labels are the fastest way to bring order to multiple email accounts. When set up correctly, they sort your email before you even see it, so you spend less time triaging and more time responding.

    Hiver’s default smart filters and labels
    Hiver’s default smart filters and labels

    How to set this up effectively?

    • Create clear categories for the work you do (billing, clients, internal, approvals, personal, newsletters).
    • Build filters around real patterns, senders, domains, keywords, or subjects tied to projects or key responsibilities.
    • Auto-label and auto-archive low-value email (newsletters, promos, notifications) so they don’t clutter your main view.
    • Auto-tag high-priority senders (boss, customers, escalations) so they always stand out, no matter which inbox they arrive in.
    • Use color-coded labels to make scanning faster and reduce mis-clicks.
    • Stack rules, for example, “If sender = client domain → add Client label + mark important + move to Priority folder.”

    When is this most effective?

    • You receive a mix of critical and low-value emails across multiple accounts.
    • You want a predictable inbox where important messages always surface.
    • You want to reduce manual sorting and repeated triage.

    If you manage role-based accounts like support@ or info@, tools like Hiver handle this at the team level. This includes:

    1. Automatic assignment: Emails are assigned as soon as they arrive based on rules (for example, billing emails go to finance, technical issues go to support).
    2. Auto-tagging: Tags are applied using sender, keywords, or intent (billing, urgent, follow-up). Agents don’t read emails just to categorize them.
    3. Rule-based routing: Emails are routed to the correct person or workflow immediately, instead of being sorted after the fact.

    Filters make multiple email accounts feel predictable instead of chaotic. At the end, the outcome can be measured with fewer unassigned emails, faster first replies, and no manual sorting.

    4. Set up notifications strategically

    If every inbox notifies you the same way, your attention gets pulled in five directions at once. The goal is to make each notification meaningful and relevant.

    Notification settings in Outlook 
    Notification settings in Outlook 

    How to set this up effectively?

    • Choose one primary inbox that’s allowed to notify you in real time. Everything else updates silently.
    • Use VIP or priority sender lists (Gmail/Outlook) so only important people or keywords trigger alerts.
    • Turn off notifications for newsletters, low-value accounts, or inboxes you review on a schedule.
    • Use Do Not Disturb windows during deep work hours so that only urgent emails get through.
    • Set separate notification styles per account (sound, banner, silent), so you instantly know the source.

    If you’re part of shared accounts, such as support@ or sales@, use tools that allow you to control team-level notifications. This way, agents are only alerted for emails assigned to them, not for everything that lands in the inbox.

    5. Schedule dedicated email-checking windows

    Constantly dipping into multiple email accounts is the fastest way to lose focus. Most people don’t need to check their email more often; they just need a schedule that prevents random switching.

    How to set this up effectively?

    • Select 2–4 fixed check-in times that align with your workflow (e.g., 9:30 AM, 1:00 PM, 4:00 PM).
    • Assign each inbox a review slot, starting with the primary inbox first, followed by secondary or low-priority inboxes later in the day.
    • Batch similar emails together (approvals, client updates, internal requests) so you can clear them faster.
    • Set a time limit (10–15 minutes per session) to avoid spending half an hour on a low-value email.
    • Use snooze/reminders so you don’t keep inboxes open “just in case.”

    You stay responsive without letting email dictate your entire day.

    6. Use email templates and canned responses

    If you manage multiple inboxes, a surprising amount of your time goes into writing the same types of emails over and over. Templates remove that repetition and help you respond consistently across all accounts.

    Using email templates in Hiver dashboard
    Using email templates in Hiver dashboard

    How to set this up effectively?

    • Identify your repeat replies like follow-ups, confirmations, scheduling responses, “sharing information,” invoice reminders, etc.
    • Create short, reusable templates for each scenario and store them in Gmail/Outlook/Spark or your email client of choice.
    • Assign templates to the right inbox so you’re not sending a personal template from a work account.
    • Use placeholders (name, account details, project info) to customize quickly without rewriting.
    • Standardize tone across work accounts so responses feel consistent, no matter who’s replying.

    Shared inbox tools like Hiver let teams build and share email templates so everyone uses the same approved responses. This is useful for support@ and sales@ accounts. You reply faster, stay consistent across accounts, and reduce typing by a lot more than you expect.

    7. Prioritize and categorize your accounts

    Multiple inboxes only become overwhelming when they all feel equally important. The easiest fix is deciding which accounts matter most and ranking them so you always know what to check first.

    How to do this effectively?

    • Identify your primary inbox, it can be the one tied to core work, clients, or time-sensitive communication.
    • Assign secondary inboxes for admin tasks, newsletters, personal communication, or project-specific emails.
    • Set a clear checking order (example: primary inbox every session; personal inbox once daily; newsletter inbox every few days).
    • Choose a default “send-from” address so your most important inbox becomes your default identity.
    • Use visual cues (themes, colors, folder structures) to instantly recognize which inbox you’re in.

    Prioritization removes the mental load of choosing “which inbox to check next.” You follow a ranking.

    8. Use AI-powered email management

    AI has become one of the most useful ways to manage multiple inboxes because it does the work you usually do manually, like sorting, prioritizing, summarizing, and drafting replies. Instead of spending time reviewing every message, AI helps you focus only on what needs attention.

    Hiver’s AI-powered email management system
    Hiver’s AI-powered email management system

    How to use AI effectively?

    • Use AI to auto-prioritize incoming mail so important messages always appear first, no matter which inbox they arrive in.
    • Turn on AI-generated summaries to understand long threads quickly without rereading the entire conversation.
    • Use AI draft suggestions for routine replies, edit instead of writing from scratch.
    • Set up AI-based routing for project or team inboxes so emails reach the right workflow or person automatically.
    • Enable spam/low-value detection so fewer irrelevant emails hit your main view.

    You spend less time sorting and more time acting when AI handles the parts of email management that usually slow you down. 

    Use AI drafting in Hiver to turn common replies into quick, editable drafts.
    Use AI drafting in Hiver to turn common replies into quick, editable drafts.

    Hiver’s AI layer helps team inboxes by identifying intent (“refund request,” “payment issue”), suggesting responses, tagging automatically, and reducing manual triage across shared accounts.

    9. Create separate workspaces or browser profiles

    If you switch between accounts often, using separate browser profiles or workspace setups is one of the easiest ways to stay organized. Each profile keeps logins, cookies, extensions, and tabs isolated, so you don’t have to go back and forth between accounts.

    How to set this up effectively?

    • Create a dedicated browser profile for each major inbox (Work, Personal, Clients, Projects).
    • Use distinct themes or colors for each profile so you instantly know which account you’re in.
    • Pin only relevant tabs inside each profile to keep context clear.
    • Use profile-specific extensions like work tools in the work profile to avoid clutter.
    • Keep profiles logged in persistently so you’re not signing in and out throughout the day.

    When does this work best?

    • You want strict separation between work and personal email.
    • You manage sensitive accounts and want fewer send-from mistakes.
    • You use multiple Google or Outlook accounts and don’t want login conflicts.

    Profiles keep boundaries tight and make each inbox feel like its own workspace.

    10. Use mobile apps with multi-account support

    Mobile email apps make it easier to keep multiple accounts accessible without juggling browsers or switching devices. The best apps let you add several inboxes, set notification preferences per account, and use a unified or separate view depending on your workflow.

    Apple Mail App allows you to access multiple accounts in one app.
    Apple Mail App allows you to access multiple accounts in one app.

    How to set this up effectively?

    • Choose an app that supports all your accounts (Gmail, Outlook, Spark, BlueMail, Apple Mail).
    • Enable a unified inbox if you want one place to scan new mail; keep separate views if you prefer clear boundaries.
    • Customize notifications per account like primary inbox gets alerts, secondary inboxes stay silent until you open them.
    • Set swipe actions (archive, snooze, move, mark unread) so you can clear email quickly with gestures.
    • Use quick replies or templates from mobile to speed up repetitive responses.

    Mobile apps reduce how often you need to open your laptop just to “check something quickly”. They keep overflow inboxes from piling up.

    11. Implement team collaboration tools for shared inboxes

    If you manage addresses like support@, sales@, or info@, a normal email setup won’t work. Shared inboxes need structure like clear ownership, tracking, and collaboration; otherwise, messages get missed or answered twice. 

    A dedicated team inbox tool turns these accounts into a manageable workflow instead of a shared headache.

    Shared inbox features on Hiver dashboard
    Shared inbox features on Hiver dashboard

    How to set this up effectively?

    • Assign every email to one owner: Every incoming email should have a single person responsible for replying. For example, a support email comes in. It’s assigned to one agent and others can see it’s owned and don’t step in.
    • Use collision alerts to avoid duplicate replies: Collision alerts show when someone else is already viewing or replying to an email. This prevents two people from replying at the same time.
    • Tag emails by intent, not topic: Use tags to reflect what needs to happen next, not just what the email is about. For example, billing, technical issues, urgent, and follow-up. These tags help the team prioritize without opening every message
    • Route emails automatically using rules: Use rules to assign emails as soon as they arrive, based on clear signals. For example, emails with the “invoice” tag will be redirected to finance. This routing removes manual triage entirely.
    • Use internal notes instead of forwarding or CC’ing teammates: Internal notes keep team discussions inside the email thread, invisible to the customer. For example, an agent adds a note asking a teammate for clarification instead of forwarding the email.
    • Track response times and workloads: Track who is handling what and how long replies take. This shows bottlenecks and response time slips; you can see where and why.

    Team inboxes break down when everyone is responsible for everything. A structured system makes shared accounts predictable, accountable, and easier to run.

    Tools like Hiver apply these controls directly to shared inboxes like assignment, tagging, collision detection, automation, and analytics, without forcing teams into a separate or complex system.

    Best Tools to Manage Multiple Email Accounts in 2025

    Not all email tools are built to handle multiple accounts well. Some excel at unified inbox management, others at team collaboration, and a few are better suited for privacy or heavy customization. Here’s a quick comparison to help you narrow down your options.

    ToolBest ForTop FeaturesStarting PricePlatforms
    HiverTeams using shared Gmail inboxesEmail assignment, collaboration, AI triage, tags, SLAs, analytics$15/user/moWeb, Chrome
    OutlookWindows + Microsoft ecosystem usersMulti-account support, Focused Inbox, tasks/calendar integration$7/user/moWindows, Mac, Web, Mobile
    MailbirdWindows desktop usersUnified inbox, app integrations, customizable layout$3.25/moWindows
    Canary MailPrivacy-first users on Apple devicesEnd-to-end encryption, AI assistant, smart inbox$20/yrMac, iOS, Android
    SparkIndividuals + small teamsSmart inbox, shared drafts, templates, and lightweight collaborationFree; Pro $8/user/moMac, Windows, iOS, Android
    BlueMailFree cross-platform usersUnified inbox, clusters, and personalizationFreeAndroid, iOS, Mac, Windows
    MissiveReal-time team collaborationShared inbox, chat-style teamwork, rules/automation$14/user/moWeb, Mac, Windows, iOS, Android
    Gmail Multiple InboxesFree Gmail usersMulti-inbox view, filters, labels, simple setupFreeWeb, iOS, Android
    RamboxAll-in-one workspacesSupports 600+ apps, unified email, isolated sessionsFree; Pro $4/moWindows, Mac, Linux
    SpikeConversational email styleChat-like interface, unified inbox, and collaborationFree; Pro $8/user/moWeb, Mac, Windows, iOS, Android
    • Hiver: An AI-powered, omnichannel customer service platform built for teams managing role-based inboxes like support@, sales@, and info@. Hiver adds assignment, internal collaboration, automation, SLAs, analytics, and AI drafting to shared inbox workflows through an intuitive interface.
    • Outlook: A multi-account email client built for Microsoft users, combining email, calendar, and task management in one interface.
    • Mailbird: A Windows email client that unifies multiple accounts into one dashboard with a clean, customizable layout.
    • Canary Mail: A privacy-focused email app with built-in encryption and an AI smart inbox for Mac, iOS, and Android users.
    • Spark: A cross-platform email client with a smart inbox, shared drafts, and simple collaboration tools for individuals and small teams.
    • BlueMail: A free, cross-platform unified inbox app designed for quick setup, customization, and easy multi-account management.
    • Missive: A collaborative email app that blends shared inboxes with chat-style teamwork and automation for fast team workflows.
    • Gmail Multiple Inboxes: A free Gmail feature that displays multiple filtered inboxes in one view for simple multi-account organization.
    • Rambox: A unified workspace that brings email + hundreds of apps into one dashboard with isolated sessions for multiple accounts.
    • Spike: A conversational email client that turns inbox threads into chat-style conversations while supporting unified accounts.

    The best tool is the one that matches your workflow. So, pick one that fits your setup, not the other way around.

    How to choose the right tool to manage multiple email accounts?

    Picking the right tool becomes easier when you match it to how you actually manage email, not what looks feature-rich on paper. Here’s how to think about it:

    • Choose a tool that reduces switching: If you check multiple inboxes every day, the tool should show them together or let you switch instantly. If you’re opening inboxes just to see what’s new, the tool isn’t doing enough.
    • Make sure the tool supports your existing structure: It should work with the labels, folders, filters, and rules you already use. If it forces a new system, you won’t stick with it.
    • Look for automation that separates important email from noise: High-value emails include customer replies, invoices, approvals, or escalations. Low-value emails include newsletters, notifications, receipts, and promos. The tool should sort these automatically before you open your inbox.
    • Decide whether the inbox is personal or shared: If more than one person reads or replies from the same inbox, you need assignment, internal notes, and visibility. If you work solo, those features add unnecessary complexity.
    • Pick a tool that lets you control interruptions: You should be able to turn alerts on for critical inboxes or senders and silence everything else so low-value email doesn’t interrupt your day.
    • Check that the mobile app is usable: The mobile experience should allow quick switching, fast triage, and clear separation between inboxes. If mobile is clunky, emails will pile up.
    • Match security to the type of email you handle: If you deal with customer data, financial information, or internal access, the tool should support 2FA and secure access controls. If not, a simpler setup may be enough.
    • Choose something you can set up quickly: If the tool requires long onboarding or training, it won’t be effective. You should see time savings within minutes.

    The right tool removes steps you repeat every day. If it doesn’t reduce effort immediately, it’s not the right fit.

    Best practices for managing multiple emails as a team

    Shared inboxes work best when the team has clarity, predictable workflows, and minimal back-and-forth. These practices help keep everything organized and prevent issues from slipping through.

    1. Assign every email to a single owner: Every email should be owned by one specific teammate, not a group or department. One owner is responsible for replying and closing the loop. Others can view but don’t intervene unless reassigned.

    2. Tag emails by required action, not topic: Use tags that reflect what needs to happen next, such as billing, technical issue, urgent, or follow-up. This lets the team prioritize without opening every email.

    3. Define response expectations upfront: Set clear response and resolution targets so no one guesses what “timely” means. Use stricter targets for urgent or customer-facing emails and looser ones for internal or low-priority requests. This keeps service consistent even when volume spikes.

    4. Keep collaboration inside the inbox with internal notes: Use internal notes to ask questions, add context, or hand off work. Avoid forwarding or CC’ing emails, which splits context and slows resolution.

    5. Track metrics tied to delays and workload: Monitor first response time, resolution time, emails per owner, and volume by tag. These show where work is backing up before customers escalate.

    6. Prevent duplicate replies with collision detection: Use tools that show when someone is already viewing or replying to an email. This stops two people from responding at the same time.

    7. Standardize common replies with shared templates: Create editable templates for recurring questions so replies are faster and consistent. Templates should save time, not lock agents into rigid responses.

    8. Restrict access and permissions: Give inbox access only to people who need it. Use role-based permissions, enable 2FA, review access regularly, and avoid password sharing entirely.

    A shared inbox becomes easy to run when ownership is clear, the workflow is simple, and collaboration happens around the email.

    How to manage multiple email accounts using structured inbox workflows?

    Managing multiple email accounts gets easier once you stop treating every inbox like it deserves your attention at the same level. 

    Give each account a clear job, automate whatever slows you down, and decide when you actually want to check email instead of letting it interrupt you all day. 

    Start small: fix one customer service workflow, tighten one inbox, clean up one set of notifications. 

    Once you see what actually reduces your effort, apply it across the rest. The goal is to build a setup you can run without thinking about it.

    Frequently Asked Questions

    1. How many email accounts should you have for maximum productivity and security?

    Most people work best with three to four accounts: one for work, one for personal use, one for sign-ups or newsletters, and one for high-security purposes, such as banking and recovery emails. This keeps sensitive messages separate without creating unnecessary inboxes to maintain.

    2. What is a unified inbox, and how is it different from a shared inbox?

    A unified inbox pulls your personal accounts into one view so you can check everything in one place. A shared inbox is designed for teams and allows multiple people to work from addresses like support@, featuring tools such as assignment, notes, and tracking.

    3. How can AI-powered tools make managing multiple inboxes easier?

    AI can sort and prioritize messages, suggest replies, summarize long threads, and route emails to the right place automatically. This reduces manual work and helps you focus on the few messages that need your attention.

    4. What’s the best way to manage multiple Gmail or Outlook accounts in one place?

    Use a client or workspace that lets you add all your accounts and switch between them instantly. Both Gmail and Outlook also support built-in multi-account setups, allowing you to use a single interface.

    5. How do you keep your multiple email accounts secure?

    Use unique passwords for every inbox, enable two-factor authentication, review who has access to shared accounts, and keep devices and apps up to date. Separating sensitive accounts into their own inbox also reduces risk.

    6. Which email management tools are best for teams compared to solo users?

    Solo users typically need a unified inbox to reduce switching. Teams need shared inbox features like assignment, internal notes, collision detection, and clear ownership, so work doesn’t get duplicated or missed.

    7. How can I reduce email overload and stay on top of important messages?

    Set clear filters and rules, reduce notifications to only what matters, batch your email checks, and automate repetitive tasks. When your inbox shows you only what you need to act on, overload drops quickly.

    Ritu is a marketing professional with a passion for storytelling and strategy. With experience in SaaS and Tech, she specializes in writing about artificial intelligence, customer service, and finance. Her background in journalism helps her create compelling and research-driven narratives. When she’s not creating content, you’ll find her immersed in a book or planning her next travel adventure.

    Finally, a customer service platform you can set up in 15 minutes

    10,000+ teams found a better way to
    deliver customer service. Your turn.

    Get unlimited users on the Free plan  ✦  No credit card needed

    based on 2,000+ reviews from

    Get Hiver's Chrome extension for Gmail to start your 7-day free trial!

    Step 1

    Add Hiver’s extension to your Gmail from the Chrome Webstore

    Step 2

    Log in to the extension to grant necessary permissions

    Step 3

    Enjoy your 7-day free trial of Hiver

    The modern AI-powered
    customer service platform

    Not ready to install Hiver’s Gmail extension?

    That’s okay. Would you be open to try Hiver’s standalone web-based customer 

    service platform, which does not require downloading the Gmail extension?

    Thank you for your interest!

    The web app is currently under development—we’ll notify you as soon as it’s live.

    In the meantime, you can get started with your 7-day free trial by downloading our Gmail extension.

    The modern AI-powered
    customer service platform

    Book your slot

    Awesome! We've reserved your spot.

    You’ll receive an email shortly with the details. Don’t forget to add to your calendar!

    “Our clients choose us over competitors due to our speed and quality of communication. We couldn’t achieve this without Hiver”

    Fin Brown

    Project Manager

    Getitmade@2x

    Get in touch with us

    Fill out the form and we’ll get back to you.

    demo popup graphic

    Get a personalized demo

    Connect with our customer champion to explore how teams like you leverage Hiver to: