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G Suite
18 posts
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9 min read    |     Collaboration & Productivity
Become a G Suite Productivity expert with these hacks
Keeping aside the side effects of technology, there’s no denying that it has made our lives a lot easier. Thanks to a whole...
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13 min read    |     Customer Experience
10 Best Gmail Add-Ons to Boost Your Productivity [2023]
Founded in 2004, Gmail today has over 1.8 billion users. Simply put, one out of every five people use Gmail. That’s just...
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8 min read    |     Google Workspace
How Do I Access G Suite Offline?
Everything we do with our G Suite apps requires a cloud connection. But what happens when you can’t access the internet and you need to access your G Suite? Not to worry, G...
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15 min read    |     Collaboration & Productivity
22 Google Drive add-ons to improve team productivity
Google announced, a few years back, that more than 2 trillion files were stored in Google Drive by its users. A number that is...
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4 min read    |     Collaboration & Productivity
How Hiver helps remote teams stay connected
Until recently, remote work has largely been associated with freelancers, digital nomads, and some new-age companies. But this isn’t the case anymore. The COVID-19 pandemic has...
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15 min read    |     Collaboration & Productivity
Everything You Need to Know About Global Help Desks
A comprehensive guide to setting up global help desks: Explore all about their benefits, challenges, and essential components.
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3 min read    |     Company news
Say hello to the new Hiver
Today we’re officially launching our new logo and a refreshed, all-new Hiver. This isn’t just a cosmetic rebrand, it communicates who we are and what we want to become. Also,...
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10 min read    |     Email Management
The Complete Guide to Set Up Google Workspace for Your Organization
Everybody loves Google Workspace (formerly G Suite). Why? It is an insanely powerful set of tools you can use to perform...
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Collaboration & Productivity
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Hiver Product Update: Simplify and accelerate approval requests with Hiver’s Approvals feature
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[Research] Customer Service Benchmark Report – 2021
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Managing shared inboxes: Old-school vs The Hiver Way
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[Quiz] How much time are you wasting on emails
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[Ebook] How to get Gmail to work as a help desk
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A Complete Guide to Support Ticket Systems
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Live Chat Best Practices: The Ultimate List of Dos and Don’ts
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How to stop chatbots from upsetting your customers?
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Your Guide to Using a Gmail Shared Inbox for Customer Service
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Hiver has come along as a trustworthy, discerning, and dependable sidekick that has helped us manage our emails better and faster.

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Brennan Hicks
People Operations Project Manager, Clutter
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Hiver is extremely easy to use. We were able to hit the ground running right from day one. Plus, their customer service is fantastic!

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Luke Thompson
Co-owner, Visiting Angels - Wisconsin
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We're 100% Gmail. Working on customer queries from Gmail was exactly what we needed. Moreover, moving to Hiver was a painless affair.

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Scott Gellatly
General Manager, itGenius
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