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Our thoughts on customer service, team collaboration and productivity

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G Suite
24 posts
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11 min read    |     Collaboration & Productivity
Google Collaborative Inbox: Pros + Cons + Alternatives
When you want to distribute and share responsibility among team members, the Google Collaborative Inbox does a shoddy job. Learn...
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10 min read    |     Collaboration & Productivity
A Quick Guide to Merging Multiple Gmail Accounts
Discover how to merge Gmail accounts in a step by step process. Learn about its benefits, challenges, and best practices.
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7 min read    |     Collaboration & Productivity
A Quick Guide to Creating a Group Email in Gmail
If you’re part of a team or manage a team, then it’s quite common that you’d want to broadcast certain messages...
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6 min read    |     Google Workspace
How to Sync G Suite with Microsoft Outlook
Here is a guide in sync your G Suite account with Microsoft Outlook. Also learn how to import contacts if you only have a Gmail account.
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7 min read    |     Email Management
Troubleshooting Common Google Groups Issues
Google Groups is widely used by many businesses for team collaboration. And it has its benefits. It’s free, it’s part of the Google Workspace and hardly takes 5 minutes to...
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4 min read    |     Collaboration & Productivity
7 Effective Email Templates to Keep Your Manager in the Loop
Ever find yourself scrambling to remember all the great things you did at work when performance review time rolls around?...
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9 min read    |     Collaboration & Productivity
Become a G Suite Productivity expert with these hacks
Keeping aside the side effects of technology, there’s no denying that it has made our lives a lot easier. Thanks to a whole...
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18 min read    |     Collaboration & Productivity
Top 11 Sortd Alternatives for Your Business
Looking for a Sortd Alternative? Here is a list of tools that work as an alternative to Sortd in terms of features and pricing.
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Collaboration & Productivity
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Hiver Product Update: Simplify and accelerate approval requests with Hiver’s Approvals feature
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[Research] Customer Service Benchmark Report – 2021
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Managing shared inboxes: Old-school vs The Hiver Way
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[Quiz] How much time are you wasting on emails
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[Ebook] How to get Gmail to work as a help desk
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A Complete Guide to Support Ticket Systems
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Live Chat Best Practices: The Ultimate List of Dos and Don’ts
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How to stop chatbots from upsetting your customers?
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Your Guide to Using a Gmail Shared Inbox for Customer Service
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Hiver has come along as a trustworthy, discerning, and dependable sidekick that has helped us manage our emails better and faster.

brennan
Brennan Hicks
People Operations Project Manager, Clutter
clutter
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Hiver is extremely easy to use. We were able to hit the ground running right from day one. Plus, their customer service is fantastic!

luke
Luke Thompson
Co-owner, Visiting Angels - Wisconsin
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We're 100% Gmail. Working on customer queries from Gmail was exactly what we needed. Moreover, moving to Hiver was a painless affair.

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Scott Gellatly
General Manager, itGenius
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