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Our thoughts on customer service, team collaboration and productivity

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email productivity
61 posts
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10 min read    |     Collaboration & Productivity
How to Recommend an Employee: A Comprehensive Guide with 11 Actionable Templates
This article emphasizes essential guidelines for creating effective employee recommendations. It also includes a selection of...
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7 min read    |     Collaboration & Productivity
Email Signature Templates for Gmail and Outlook
Email signatures are an important part of professional communication. They are more than just a way to sign off your emails; they...
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12 min read    |     Collaboration & Productivity
All About Google Workspace Email Forwarding
An ultimate guide to Google Workspace email forwarding: Discover best practices, safety tips, and challenges to automate email forwarding in 2023
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5 min read    |     Customer Service
10 Tips to Overcome Email Overload
Whether you’re someone that works in a customer-facing role or an internal role, it’s very likely that you find yourself overwhelmed by the sheer volume of emails you receive...
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4 min read    |     Collaboration & Productivity
Gmail Tips and Tricks To Make You More Productive At Work
Here are the best Gmail tips and tricks to make you more productive at work.
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3 min read    |     Collaboration & Productivity
How to use Gmail with your virtual assistant
Delegate efficiently from email, using the right tools and processes.
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7 min read    |     Email Management
Gmail Labels: Everything you need to know
Be honest, do you regularly spend time trying to locate emails in your Gmail inbox? Don’t worry, we have all been there. Inbox management skill requires learning and mastering....
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11 min read    |     Email Management
10 Ways to Manage Multiple Email Accounts Efficiently
Explore 10 ways to efficiently manage multiple email accounts. These tips help drastically improve productivity, and save time...
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Collaboration & Productivity
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Hiver Product Update: Simplify and accelerate approval requests with Hiver’s Approvals feature
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[Research] Customer Service Benchmark Report – 2021
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Managing shared inboxes: Old-school vs The Hiver Way
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[Quiz] How much time are you wasting on emails
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[Ebook] How to get Gmail to work as a help desk
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A Complete Guide to Support Ticket Systems
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Live Chat Best Practices: The Ultimate List of Dos and Don’ts
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How to stop chatbots from upsetting your customers?
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Your Guide to Using a Gmail Shared Inbox for Customer Service
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Hiver has come along as a trustworthy, discerning, and dependable sidekick that has helped us manage our emails better and faster.

brennan
Brennan Hicks
People Operations Project Manager, Clutter
clutter
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Hiver is extremely easy to use. We were able to hit the ground running right from day one. Plus, their customer service is fantastic!

luke
Luke Thompson
Co-owner, Visiting Angels - Wisconsin
visitingangels
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We're 100% Gmail. Working on customer queries from Gmail was exactly what we needed. Moreover, moving to Hiver was a painless affair.

scott
Scott Gellatly
General Manager, itGenius
itgenius
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