11 min read | Customer Service
Top 9 features to look for in a customer email management software
Choosing the right customer email management software in 2020 can be a daunting task. In this blog post, we give you a list of must-have...
3 min read | Company News
Say hello to the new Hiver
Today we’re officially launching our new logo and a refreshed, all-new Hiver. This isn’t just a cosmetic rebrand, it communicates who we are and what we want to become. Also,...
5 min read | Customer Service
Why your support team deserves better than Google’s Collaborative Inbox
Email plays a crucial role in customer support. A staggering 72% of adults prefer to interact with brands and retailers through email,...
3 min read | Email
Franchise owner: Manage emails, generate more revenue
For Franchise owners, keeping customers happy and building strong business relationships are the only ways to grow fast without having to...
3 min read | Shared Inbox
HR teams, struggling to manage emails?
Human resources teams will always receive a deluge of emails — job applications, payroll questions, review requests, employee feedback, insurance queries; the list is endless....
4 min read | Email
How to use the 4D Method for Email Management
The biggest problem with email management is procrastination. We keep deferring emails to a point where we no longer know where to start, and gradually lose control of our...
8 min read | Productivity
12 commandments to detox your inbox in 2019
New Year resolutions are passé. Yes, I said it. Towards the end of the year, your imagination goes into overdrive and you come up with the most inspiring ideas. Ideas that...