Request a Demo
Contact Us
Watch Hiver in Action Explore All Features
Take Interactive Tours Explore All Features
Take Interactive Tours Explore All Features
Explore All Resources Visit Help Center
All
Collaboration & Productivity
Company news
Customer Experience
Customer Service
Email Management
Finance
Google Workspace
Product Updates
Shared Inbox
Hiver

Our thoughts on customer service, team collaboration and productivity

Categories
dropdown
customer experience
181 posts
Post Picture
13 min read    |     Customer Experience
10 Ways to Build a Successful Customer Experience Strategy
A great customer experience is key to driving the most out of any business. Here are 10 ways to help you design a solid CX...
Post Picture
14 min read    |     Customer Service
Features to Look For in a Customer Email Management Software
Choosing the right customer email management software in 2020 can be a daunting task. In this blog post, we give you a list of...
Post Picture
11 min read    |     Customer Service
15 Engaging Welcome Email Templates for New Customer Onboarding
Welcome email templates for new customers are a great way to set a good first impression, introduce them to your product or...
Post Picture
7 min read    |     Customer Experience
Social Media Data Mining to Improve Customer Experience
In this article, we’ll take a look at the strategies you can implement to improve your customer experience through social...
Post Picture
10 min read    |     Customer Service
How to Provide Great Customer Service in the Travel and Hospitality Industry
Delivering great customer service in the travel industry is now more critical than ever. Learn how your travel brand can achieve...
Post Picture
8 min read    |     Customer Service
24 Customer Experience (CX) Statistics for 2024
24 essential customer experience statistics for 2024. Discover trends in personalization, AI, multi-channel strategies, and more....
Post Picture
9 min read    |     Customer Experience
12 Types of Customers and How to Deal With Them
Discover the 12 types of customers you may encounter in your business, and learn effective strategies on how to deal with them.
Post Picture
15 min read    |     Collaboration & Productivity
Zendesk vs LiveChat – A Detailed Comparison
In this blog, we contrast Zendesk’s comprehensive customer support platform with LiveChat’s focused approach to real-time...
Categories
dropdown
All
Collaboration & Productivity
Company news
Customer Experience
Customer Service
Email Management
Finance
Google Workspace
Product Updates
Shared Inbox
Post Picture
Hiver Product Update: Simplify and accelerate approval requests with Hiver’s Approvals feature
Post Picture
[Research] Customer Service Benchmark Report – 2021
Post Picture
Managing shared inboxes: Old-school vs The Hiver Way
Post Picture
[Quiz] How much time are you wasting on emails
Post Picture
[Ebook] How to get Gmail to work as a help desk
View all resources
Post Picture
A Complete Guide to Support Ticket Systems
Post Picture
Live Chat Best Practices: The Ultimate List of Dos and Don’ts
Post Picture
How to stop chatbots from upsetting your customers?
Post Picture
Your Guide to Using a Gmail Shared Inbox for Customer Service
1
2
3
 . . . 
23
Subscribe
quote icon

Hiver has come along as a trustworthy, discerning, and dependable sidekick that has helped us manage our emails better and faster.

brennan
Brennan Hicks
People Operations Project Manager, Clutter
clutter
quote icon

Hiver is extremely easy to use. We were able to hit the ground running right from day one. Plus, their customer service is fantastic!

luke
Luke Thompson
Co-owner, Visiting Angels - Wisconsin
visitingangels
quote icon

We're 100% Gmail. Working on customer queries from Gmail was exactly what we needed. Moreover, moving to Hiver was a painless affair.

scott
Scott Gellatly
General Manager, itGenius
itgenius
iconiconiconiconicon
Close button
Get in touch with us
Fill out the form and we'll get back to you.
Hiver Chrome StoreHiver Chrome Store
Hiver Apple StoreHiver Play Store