9 min read | G Suite
14 hacks to help you become a Google Drive expert
Let’s face it: Google Drive is one of the best online storage services available. It is feature-rich, flexible, and easy-to-use. That’s...
10 min read | Customer Service
10 Brilliant Customer Service Training Games
The most effective way to train customer service teams – fun and powerful games that make hard-to-grasp concepts a breeze.
4 min read | Remote Work
How Hiver helps remote teams stay connected
Until recently, remote work has largely been associated with freelancers, digital nomads, and some new-age companies. But this isn’t the case anymore. The COVID-19 pandemic has...
6 min read | G Suite
Gmail Labels: everything you need to know
Be honest, do you regularly spend time trying to locate emails in your Gmail inbox? Don’t worry, we have all been there. Inbox management skill requires learning and mastering....
8 min read | Customer Service
Make Google Groups Actually Work for Customer Support
The Google Groups tool was meant to make it easy for people to work more efficiently in groups. With the tool, email ids such as...
10 min read | Popular Posts
Everything you need to know about Shared Inbox
Do you have a few frighteningly long and convoluted email threads weighing down your inbox right now? Teammates that haven’t heard about shared inbox? Meandering threads...