6 min read | Collaboration
The definitive guide to Slack etiquette
The definitive list of dos and don’ts on Slack.
3 min read | Remote Work
How Hiver uses Hiver for remote work
COVID-19 threw a spanner in the works for the support team at Hiver and most of the world alike. With social isolation becoming the need of the hour, we transitioned into a remote...
4 min read | Remote Work
How Hiver helps remote teams stay connected
Until recently, remote work has largely been associated with freelancers, digital nomads, and some new-age companies. But this isn’t the case anymore. The COVID-19 pandemic has...
7 min read | Customer Service
Make Google Groups actually work for Customer Support
The Google Groups tool was meant to make it easy for people to work more efficiently in groups. With the tool, email ids such as...
4 min read | G Suite
7 add-ons for Google Docs and Sheets every business & power user needs
Like many other Google products, Docs and Sheets support the use of add-ons to extend functionality and add new capabilities that might not...
10 min read | Shared Inbox
15 top Shared Inbox tools for businesses
A detailed analysis of shared inbox tools: who should use – what you’ll like – what you won’t like – pricing, and more.
7 min read | Email
How a project manager running small teams can overcome email lapses
Here’s a question for a project manager: When was the last time your team dedicated 100% of their time to a single project? Probably...