Request a Demo
Contact Us
White close button
All
Collaboration & Productivity
Company news
Customer Experience
Customer Service
Email Management
Finance
Google Workspace
Product Updates
Shared Inbox
Hiver

Our thoughts on customer service, team collaboration and productivity

Categories
dropdown
Collaboration
71 posts
Post Picture
21 min read    |     Email Management
27 Google Chrome Extensions for Managing Emails
Want to get more out of Gmail? In this article, we have hand-picked some of the best Google Chrome extensions for managing...
Post Picture
8 min read    |     Customer Service
10 Google Chrome Extensions for creating Email Templates
These 10 Gmail Template Extensions will help you respond to emails faster and drive efficiency.
Post Picture
10 min read    |     Customer Experience
Top 10 Help Desk Software for Startups in 2024
Setting up a business is like hopping onto a roller coaster. It’s thrilling, exciting, and yet very challenging.  Whatever startup you choose to build, you’ll...
Post Picture
7 min read    |     Collaboration & Productivity
Why You Deserve Better Than Gmail’s Delegated Access
2004: An email odyssey April 1, 2004 — If you had to pick one date to mark a watershed moment in the history of email, this...
Post Picture
3 min read    |     Shared Inbox
Introducing Consolidated Dashboards in Analytics: Monitor team KPIs in real-time across shared inboxes
Hiver has changed the way businesses manage their customers, vendors, partners, or employees’ queries. For 10,000+ teams,...
Post Picture
15 min read    |     Collaboration & Productivity
The Comprehensive Guide to Remote Work – Tools and Strategies
The future of work has been, for many years, touted to be remote. And now, in the wake of the Covid19 situation, we’ve all been...
Post Picture
11 min read    |     Collaboration & Productivity
All About Google Workspace Email Forwarding
An ultimate guide to Google Workspace email forwarding: Discover best practices, safety tips, and challenges to automate email forwarding in 2023
Post Picture
15 min read    |     Customer Service
Freshdesk vs Zendesk: What to Choose in 2024 (Comparison)
Let’s say you’ve been tasked with finding the right helpdesk solution for your business. Two choices that keep...
Categories
dropdown
All
Collaboration & Productivity
Company news
Customer Experience
Customer Service
Email Management
Finance
Google Workspace
Product Updates
Shared Inbox
Post Picture
Hiver Product Update: Simplify and accelerate approval requests with Hiver’s Approvals feature
Post Picture
[Research] Customer Service Benchmark Report – 2021
Post Picture
Managing shared inboxes: Old-school vs The Hiver Way
Post Picture
[Quiz] How much time are you wasting on emails
Post Picture
[Ebook] How to get Gmail to work as a help desk
View all resources
Post Picture
A Complete Guide to Support Ticket Systems
Post Picture
Live Chat Best Practices: The Ultimate List of Dos and Don’ts
Post Picture
How to stop chatbots from upsetting your customers?
Post Picture
Your Guide to Using a Gmail Shared Inbox for Customer Service
2
3
4
 . . . 
9
Subscribe
quote icon

Hiver has come along as a trustworthy, discerning, and dependable sidekick that has helped us manage our emails better and faster.

brennan
Brennan Hicks
People Operations Project Manager, Clutter
clutter
quote icon

Hiver is extremely easy to use. We were able to hit the ground running right from day one. Plus, their customer service is fantastic!

luke
Luke Thompson
Co-owner, Visiting Angels - Wisconsin
visitingangels
quote icon

We're 100% Gmail. Working on customer queries from Gmail was exactly what we needed. Moreover, moving to Hiver was a painless affair.

scott
Scott Gellatly
General Manager, itGenius
itgenius
iconiconiconiconicon
Close button
Get in touch with us
Fill out the form and we'll get back to you.
Hiver Chrome StoreHiver Chrome Store
Hiver Apple StoreHiver Play Store