Request a Demo
Contact Us

Explore how your team can use Hiver.
Book your demo now.

  • Assign, track, & collaborate on emails across teams
  • Run a multi-channel help desk within your inbox
  • Track support analytics and build custom reports
Trusted by 10,000+ teams globally

Schedule your
personalized demo

Hi there! 👋

Thanks for your interest in Hiver! Please help us with the following details for a personalised demo.

Watch Hiver in Action Explore All Features
Take Interactive Tours Explore All Features
Take Interactive Tours Explore All Features
Explore All Resources Visit Help Center Get Product Updates
All
Collaboration & Productivity
Company news
Customer Experience
Customer Service
Email Management
Finance
Google Workspace
Outlook
Product Updates
Shared Inbox
Ticketing
Hiver

Our thoughts on customer service, team collaboration and productivity

Categories
dropdown
Collaboration
81 posts
Post Picture
5 min read    |     Customer Service
5 Help Desk Workflow Automations to Improve your Productivity
A help desk workflow is a step-by-step plan that details the various processes involved in resolving customer queries. Let’s...
Post Picture
9 min read    |     Collaboration & Productivity
Top 10 Internal Communication Tools For Your Team
Explore the 10 best internal communication tools of 2024. Boost team collaboration and productivity with our top picks.
Post Picture
8 min read    |     Email Management
Organize and Manage Emails in Google Groups
Google Groups offers a collaborative space for people with similar interests to have discussions.  But it can be a challenging task to manage Google Groups – especially...
Post Picture
10 min read    |     Collaboration & Productivity
Zendesk vs Gorgias – A Comparison
Discover the ideal customer service platform for your business in our comprehensive blog comparing Zendesk and Gorgias. Delve into their features, pricing, and user experiences to...
Post Picture
6 min read    |     Collaboration & Productivity
A Guide to Email Management With Virtual Assistant
Email management done manually can be time-consuming. Virtual assistants offer a solution by organizing and responding to...
Post Picture
8 min read    |     Collaboration & Productivity
Multichannel Vs. Omnichannel Support – Understanding the Difference
Here is what you need to know about multichannel vs omnichannel customer support. This article will help you take the right...
Post Picture
4 min read    |     Collaboration & Productivity
Use Gmail for better delegation to your secretary
‘If you want to get something done, do it yourself’ is one of the biggest lies they’ve told you. If you run a business,...
Post Picture
14 min read    |     Shared Inbox
14 Best Shared Inbox Tools for Businesses in 2024
A detailed analysis of shared inbox tools: who should use – what you’ll like – what you won’t like...
Categories
dropdown
All
Collaboration & Productivity
Company news
Customer Experience
Customer Service
Email Management
Finance
Google Workspace
Outlook
Product Updates
Shared Inbox
Ticketing
Post Picture
Hiver Product Update: Simplify and accelerate approval requests with Hiver’s Approvals feature
Post Picture
[Research] Customer Service Benchmark Report – 2021
Post Picture
Managing shared inboxes: Old-school vs The Hiver Way
Post Picture
[Quiz] How much time are you wasting on emails
Post Picture
[Ebook] How to get Gmail to work as a help desk
View all resources
Post Picture
A Complete Guide to Support Ticket Systems
Post Picture
Live Chat Best Practices: The Ultimate List of Dos and Don’ts
Post Picture
How to stop chatbots from upsetting your customers?
Post Picture
Your Guide to Using a Gmail Shared Inbox for Customer Service
8
9
10
11
Subscribe
quote icon

Hiver has come along as a trustworthy, discerning, and dependable sidekick that has helped us manage our emails better and faster.

brennan
Brennan Hicks
People Operations Project Manager, Clutter
clutter
quote icon

Hiver is extremely easy to use. We were able to hit the ground running right from day one. Plus, their customer service is fantastic!

luke
Luke Thompson
Co-owner, Visiting Angels - Wisconsin
visitingangels
quote icon

We're 100% Gmail. Working on customer queries from Gmail was exactly what we needed. Moreover, moving to Hiver was a painless affair.

scott
Scott Gellatly
General Manager, itGenius
itgenius
icon
Get in touch with us
Fill out the form and we'll get back to you.
Hiver Chrome StoreHiver Chrome Store
Hiver Apple StoreHiver Play Store