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5 min read    |     Customer Service
9 Best Customer Referral Email Ideas + Templates
Unlock growth with customer referral emails that create a personal connection, highlight benefits, offer compelling incentives,...
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8 min read    |     Customer Service
53 Effective Customer Effort Score (CES) Questions
Customer Effort Score (CES) stands as a beacon of insight, illuminating the realm where customer experience converges with ease...
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6 min read    |     Customer Service
7 Best Renewal Reminder Templates for Faster Payments
In this post, discover renewal reminder email templates that can supercharge your revenue collection efforts. From personalized...
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10 min read    |     Collaboration & Productivity
How to Recommend an Employee: A Comprehensive Guide with 11 Actionable Templates
This article emphasizes essential guidelines for creating effective employee recommendations. It also includes a selection of...
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11 min read    |     Collaboration & Productivity
7 Best Social Media Customer Service Software [2024]
Social media platforms are no longer just for connecting with friends and family. They’re becoming increasingly popular...
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5 min read    |     Collaboration & Productivity
How to Ask an Employer for a Reference: 5 Templates & Tips
This article offers guidance on how to professionally request references from employers. It also includes tailored email...
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11 min read    |     Collaboration & Productivity
9 Best Email Management Software [2024]
Email has become an integral part of how companies communicate and collaborate. But with the average person receiving around 100-120 emails* per day, it can be tough to stay on...
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6 min read    |     Collaboration & Productivity
A Guide to Email Management With Virtual Assistant
Email management done manually can be time-consuming. Virtual assistants offer a solution by organizing and responding to...
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Hiver Product Update: Simplify and accelerate approval requests with Hiver’s Approvals feature
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[Research] Customer Service Benchmark Report – 2021
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Managing shared inboxes: Old-school vs The Hiver Way
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[Quiz] How much time are you wasting on emails
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[Ebook] How to get Gmail to work as a help desk
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A Complete Guide to Support Ticket Systems
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Live Chat Best Practices: The Ultimate List of Dos and Don’ts
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How to stop chatbots from upsetting your customers?
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Your Guide to Using a Gmail Shared Inbox for Customer Service
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Hiver has come along as a trustworthy, discerning, and dependable sidekick that has helped us manage our emails better and faster.

brennan
Brennan Hicks
People Operations Project Manager, Clutter
clutter
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Hiver is extremely easy to use. We were able to hit the ground running right from day one. Plus, their customer service is fantastic!

luke
Luke Thompson
Co-owner, Visiting Angels - Wisconsin
visitingangels
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We're 100% Gmail. Working on customer queries from Gmail was exactly what we needed. Moreover, moving to Hiver was a painless affair.

scott
Scott Gellatly
General Manager, itGenius
itgenius
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