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Transform your Gmail into a multi-channel helpdesk.
No training required, very easy setup.
Manage email, live chat, and voice channel support from Gmail's left panel.
Build internal and external knowledge bases to drive self-service and deflect queries.
Collaborate on business queries with anyone across your organization.
Simply @mention your colleague and write them a note, which sits right next to the email thread.
Automate repetitive tasks with conditional rules. Help your team save time and effort.
For instance, all queries on product bugs can be auto-assigned to a technical expert.
Improve team performance by analyzing in-depth reports and key metrics.
Identify bottlenecks in processes that need fixing. Spot high performers and ones who need coaching.
Integrate with popular tools such as Slack, WhatsApp, Aircall, Asana, Salesforce, and more.
Turn Gmail into one holistic platform to manage tasks, projects, and multiple customer support channels.
24/7 support at
no extra cost
As easy as it is to set up Google Workspace
Offers all of Google Workspace’s security features
No hidden costs
or charges
Out-of-the-box
integrations
Hiver has come along as a trustworthy, discerning, and dependable sidekick that has helped us manage our emails better and faster.
Hiver is extremely easy to use. We were able to hit the ground running right from day one. Plus, their customer service is fantastic!
We're 100% Gmail. Working on customer queries from Gmail was exactly what we needed. Moreover, moving to Hiver was a painless affair.
Multi-channel support
Collaboration
Automation
Reporting
Integrations
