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  • Assign, track, & collaborate on emails across teams
  • Run a multi-channel help desk within your inbox
  • Track support analytics and build custom reports
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Hiver makes your
Google Workspace
10x better

Transform your Gmail into a multi-channel helpdesk.
No training required, very easy setup.

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Where your Gmail becomes
something extraordinary

Bring all communication channels, inside Gmail

  • icon Manage email, live chat, and voice channel support from Gmail's left panel.
  • icon Build internal and external knowledge bases to drive self-service and deflect queries.
Learn More

Work together as a team.

  • icon Collaborate on business queries with anyone across your organization.
  • icon Simply @mention your colleague and write them a note, which sits right next to the email thread.
Collaborate seamlessly

Focus on what matters. Leave the rest to us.

  • icon Automate repetitive tasks with conditional rules. Help your team save time and effort.
  • icon For instance, all queries on product bugs can be auto-assigned to a technical expert.
Automate repetitive tasks

Track. Measure. Analyze.

  • icon Improve team performance by analyzing in-depth reports and key metrics.
  • icon Identify bottlenecks in processes that need fixing. Spot high performers and ones who need coaching.
Get actionable insights

Bring all your work into Gmail.

  • icon Integrate with popular tools such as Slack, WhatsApp, Aircall, Asana, Salesforce, and more.
  • icon Turn Gmail into one holistic platform to manage tasks, projects, and multiple customer support channels.
Integrate with all your tools
50%Cost savings
1000+Hours saved every month
80%Efficiency gains

See it in action.

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Teams on Google Workspace love Hiver.
Here’s why.

Teams on Google Workspace love Hiver. Here’s why.

24/7 support at
no extra cost

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As easy as it is to set up Google Workspace

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Offers all of Google Workspace’s security features

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No hidden costs
or charges

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Out-of-the-box
integrations

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Resources to help you make the
most out of Google Workspace

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The Complete Guide to Set Up Google Workspace for Your Organization

Read Blog
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7 Best Practices for Using Google Workspace for Customer Service

Read Blog
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7 Customer Service Tools to Integrate with Google Workspace

Read Blog

Looking to migrate to Google Workspace?
We have partners who can help!

United Kingdom

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Canada

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Brazil

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Sweden

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Mexico

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Indonesia

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Middle East

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Ireland

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Drive your team's efficiency
by 80% with Hiver

* 7-day free trial | No credit card required
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