9 min read | Customer Service
How to use Gmail as a Help Desk: A detailed guide
Hiver makes doing customer support from Gmail an absolutely seamless and enjoyable experience.
3 min read | Remote Work
How Hiver uses Hiver for remote work
COVID-19 threw a spanner in the works for the support team at Hiver and most of the world alike. With social isolation becoming the need of the hour, we transitioned into a remote...
7 min read | Customer Service
Make Google Groups actually work for Customer Support
The Google Groups tool was meant to make it easy for people to work more efficiently in groups. With the tool, email ids such as...
4 min read | Shared Inbox
Managing shared inboxes from Gmail: Solved
Hiver’s Shared Mailbox lets you manage mailboxes like firstname.lastname@example.org or email@example.com right from your Gmail.
2 min read | Company News
Introducing Hiver Lite – enabling faster collaboration for growing teams
Today we are launching Hiver Lite with the objective to help small businesses grow faster with better email collaboration.
10 min read | Shared Inbox
15 top Shared Inbox tools for businesses
A detailed analysis of shared inbox tools: who should use – what you’ll like – what you won’t like – pricing, and more.