Escalation emails are used when an issue isn’t resolved through regular support channels and needs immediate attention from higher-level management. A well-written escalation email explains
Find out what goes into writing effective, heartfelt customer apology emails with these best practices and free templates.
Explore the elements of great customer service and how you can effectively implement them for your business.
When you want to distribute and share responsibility among team members, the Google Collaborative Inbox does a shoddy job. Learn what to do instead.
Gmail filters 101: Everything you’ve always wanted to know about creating and using Gmail filters to manage emails effectively.
Ever wondered how people collaborated and shared ideas on the internet before the rise of social media platforms? Well, much before Twitter threads, Instagram stories,
WhatsApp has become a key support channel for many businesses. Customers ask about orders, request updates, and expect quick replies. Gmail, meanwhile, is where teams
I’ll be honest, I used to spend almost two hours every morning just catching up on emails. Long email threads, scattered updates, and inbox clutter.
Check out our list of Missive alternatives for 2025. We’ve listed the features, pros, and cons of all these tools to help you make an informed choice.
If managing support on Kayako feels cumbersome, you’re not alone. Analytics don’t go deep enough, workflows are complicated, and integrations often fall short. These issues
Check out our list of Intercom alternatives for 2025. We’ve listed the features, pros, and cons of all these tools to help you make an informed choice.
Check out our list of Helpshift alternatives for 2025. We’ve listed the features, pros, and cons of all these tools to help you make an informed choice.
Hiver is the Best Help Scout alternative that lets you deliver stellar customer service right from Gmail
Are you on the hunt for customer support software that fits your business just right? Our latest blog is all about alternatives to HappyFox. We understand that every business has different needs, so we’re breaking down the top HappyFox alternatives out there. From features and ease of use to how much they’ll cost you, we’ve got all the details. This guide will help you figure out which customer support tool might be better for your business. Dive into our blog to find out more about your options beyond HappyFox.
Hiver is the best GrooveHQ alternative that lets you deliver stellar customer service right from Gmail
Gorgias made a name for itself as the go-to customer support platform for Shopify merchants. With tight ecommerce integrations and built-in order management, it quickly
Gmelius has long been a go-to for teams that rely on Gmail for collaboration. It turns your inbox into a shared workspace, complete with email
Discover everything you need to know about the top Front alternatives for your customer support team
Looking for the best freshdesk alternatives? Compare features, pricing, and customer reviews to find the top freshdesk alternative for your business.
Maximize cash flow with the best accounts receivable software. Find the right tool to streamline invoicing processes.
Thanks for subscribing!
based on 2,000+ reviews from
Add Hiver’s extension to your Gmail from the Chrome Webstore
Log in to the extension to grant necessary permissions
Enjoy your 7-day free trial of Hiver
Hiver offers the best experience on your desktop or laptop browser. Switch devices and download our extension from the Chrome Web Store to start using Hiver.
That’s okay. Would you be open to try Hiver’s standalone web-based customer
service platform, which does not require downloading the Gmail extension?
The web app is currently under development—we’ll notify you as soon as it’s live.
In the meantime, you can get started with your 7-day free trial by downloading our Gmail extension.
Unlimited users on the Free plan ✦ No credit card needed
By signing up for a free trial, you agree to our Terms and that you have read our Privacy Policy
I’m good
You’ll receive an email shortly with the details. Don’t forget to add to your calendar!
“Our clients choose us over competitors due to our speed and quality of communication. We couldn’t achieve this without Hiver”
Project Manager
Fill out the form and we’ll get back to you.
Connect with our customer champion to explore how teams like you leverage Hiver to:
Skip to content
