Collaborate on a Shared Inbox like Support@ or Sales@ right from your Gmail
Supported Browsers : Chrome, Safari
Manage emails as tasks, right from Gmail. Hiver ensures that your team is on top of every email, and absolutely nothing slips through the cracks.
Easily delegate emails as tasks to anyone in your team. Track status of emails. Get insights into response times and time taken to complete tasks.
Teams using Hiver have no email clutter. Notes for emails make internal communication effortless. No more endless Cc and Forwards.
Email templates help standardize frequent, repetitive responses. Create templates easily and share with your team in seconds.
Hiver makes it possible for our Front of House team to manage multiple inboxes collectively. The ability to assign emails from general inboxes like "support@" and see responses already in progress, makes response time quicker and clarifies responsibility.
My team loves Hiver!We are solving the issue of having too many people in one inbox with no accountability. As a team lead, I am most excited for the visibility I now have into the workflow of my entire team.
Automatically assign emails to teammates using easy to set up rules. Do round-robin assignments or simply close and archive emails that don't need attention.
Get deep insights into how your team is doing at managing emails. Access key metrics like response time and resolution time for customer emails.
Connect your Gmail with other tools. Use our Zapier endpoints to connect to dozens of other products.
Your team can now manage customer emails right from Gmail. You don't need new software or struggle with a new interface.
Teams love Hiver. Hiver is really easy to use, and teams are regularly delighted by how intuitive it is.
"Best Customer Services I've ever come across, it's insane how efficient the Hiver Team are!"-
David Walsh, Managing Director at INI Intern-National Ireland Ltd
Free 14 day trial, no credit card required
Hiver is designed for Gmail and G Suite. Discover the best way for teams to manage their email.