4 min read | Remote Work
How Hiver helps remote teams stay connected
Until recently, remote work has largely been associated with freelancers, digital nomads, and some new-age companies. But this isn’t the case anymore. The COVID-19 pandemic has...
9 min read | Collaboration
Google Collaborative Inbox: 7 Reasons You Should Not Use It + Alternatives
When you want to distribute and share responsibility among team members, the Google Collaborative Inbox does a shoddy job. Learn what to do...
11 min read | Customer Service
How to Set Challenging Yet Achievable Customer Service Goals
Setting actionable customer service goals can be a game-changer. These goals guide your customer support agents who’d, otherwise, end up...
11 min read | Email
Nail Down Email Management: 16 Tips for Team Collaboration
In Deloitte’s Global Human Trends Report of 2017, 94% of respondents reported that “agility and collaboration” are critical to their...
1 min read | Company News
Hiver’s Commitment to Frontline Businesses During COVID-19
As a young SaaS company based out of India, our response to COVID-19 in the last month changed from wait-and-watch to overnight transition...
5 min read | Shared Inbox
Reasons Why Hiver is the Best Help Scout Alternative
Hiver is the Best Help Scout alternative that lets you deliver stellar customer service right from Gmail
7 min read | Collaboration
How to Make Email Work for Team Collaboration
Do you know why some companies are way more successful than others? There are a bunch of different reasons – the quality of talent, the culture that’s instilled, and so...