Request a Demo
Contact Us
Watch Hiver in Action Explore All Features
Take Interactive Tours Explore All Features
Take Interactive Tours Explore All Features
Explore All Resources Visit Help Center Get Product Updates
All
Collaboration & Productivity
Company news
Customer Experience
Customer Service
Email Management
Finance
Google Workspace
Outlook
Product Updates
Shared Inbox
Hiver

Our thoughts on customer service, team collaboration and productivity

Categories
dropdown
email productivity
61 posts
Post Picture
9 min read    |     Collaboration & Productivity
7 Best Email Support Software for Your Growing Team
Most businesses today have a dedicated email ID for customer support. The reason for that – email is one of the most...
Post Picture
7 min read    |     Email Management
Labels vs Folders: The Definitive Guide To Organizing Your Inbox
I’ll begin with a confession — I love Gmail labels. If I haven’t made that clear enough, here’s what my personal Gmail...
Post Picture
6 min read    |     Collaboration & Productivity
A Guide to Email Management With Virtual Assistant
Email management done manually can be time-consuming. Virtual assistants offer a solution by organizing and responding to...
Post Picture
10 min read    |     Shared Inbox
6 Ways AI Can Boost Help Desk Productivity (+ 7 Best AI Help Desk Software in 2024)
Learn about the different ways AI can boost help desk productivity. Discover the 7 best AI-powered help desk software available...
Post Picture
5 min read    |     Customer Service
Email Content Management Systems: A Detailed Guide
In the digital age, email remains a cornerstone of effective communication and marketing strategies, connecting businesses with...
Post Picture
8 min read    |     Collaboration & Productivity
Multichannel Vs. Omnichannel Support – Understanding the Difference
Here is what you need to know about multichannel vs omnichannel customer support. This article will help you take the right...
Post Picture
10 min read    |     Collaboration & Productivity
A Quick Guide to Merging Multiple Gmail Accounts
Discover how to merge Gmail accounts in a step by step process. Learn about its benefits, challenges, and best practices.
Post Picture
8 min read    |     Outlook
How To Create And Use Email Templates in Outlook [2024]
Outlook email templates help you respond quickly to commonly asked questions. Learn how to create and use these templates in...
Categories
dropdown
All
Collaboration & Productivity
Company news
Customer Experience
Customer Service
Email Management
Finance
Google Workspace
Outlook
Product Updates
Shared Inbox
Post Picture
Hiver Product Update: Simplify and accelerate approval requests with Hiver’s Approvals feature
Post Picture
[Research] Customer Service Benchmark Report – 2021
Post Picture
Managing shared inboxes: Old-school vs The Hiver Way
Post Picture
[Quiz] How much time are you wasting on emails
Post Picture
[Ebook] How to get Gmail to work as a help desk
View all resources
Post Picture
A Complete Guide to Support Ticket Systems
Post Picture
Live Chat Best Practices: The Ultimate List of Dos and Don’ts
Post Picture
How to stop chatbots from upsetting your customers?
Post Picture
Your Guide to Using a Gmail Shared Inbox for Customer Service
2
3
4
 . . . 
8
Subscribe
quote icon

Hiver has come along as a trustworthy, discerning, and dependable sidekick that has helped us manage our emails better and faster.

brennan
Brennan Hicks
People Operations Project Manager, Clutter
clutter
quote icon

Hiver is extremely easy to use. We were able to hit the ground running right from day one. Plus, their customer service is fantastic!

luke
Luke Thompson
Co-owner, Visiting Angels - Wisconsin
visitingangels
quote icon

We're 100% Gmail. Working on customer queries from Gmail was exactly what we needed. Moreover, moving to Hiver was a painless affair.

scott
Scott Gellatly
General Manager, itGenius
itgenius
icon
Get in touch with us
Fill out the form and we'll get back to you.
Hiver Chrome StoreHiver Chrome Store
Hiver Apple StoreHiver Play Store