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Our thoughts on customer service, team collaboration and productivity

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Google Workspace
38 posts
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4 min read    |     Google Workspace
Getting the Most Out of Google Contacts
The remarkable third-party support for Google’s offerings has proved invaluable for strengthening Google Contacts.
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9 min read    |     Google Workspace
A Quick-Guide to help you choose between Google Docs and Microsoft Office
Google Docs has made giant strides in functionality and now seems ready for mainstream usage as the suite of choice for your...
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8 min read    |     Google Workspace
The Quick Guide to Google Apps Security for Your Business
Get the optimum Google Apps security with this quick step-by-step guide.
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11 min read    |     Collaboration & Productivity
Google Apps and Gmail Limits: What Everyone Needs to Know
Like any other cloud / SAAS offering, Google imposes limits on various functions such as the number or emails you can send every...
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3 min read    |     Google Workspace
Should you buy Google Apps from a reseller?
According to Google, well over 5 million businesses use Google Apps, for everything from email and cloud file sharing to CRM management and collaborating on documents. The reasons...
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5 min read    |     Google Workspace
8 Add-Ons for Google Docs & Sheets Every Business User Needs
Like many other Google products, Docs and Sheets support the use of add-ons to extend functionality and add new capabilities that...
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Collaboration & Productivity
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Customer Service
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Hiver Product Update: Simplify and accelerate approval requests with Hiver’s Approvals feature
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[Research] Customer Service Benchmark Report – 2021
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Managing shared inboxes: Old-school vs The Hiver Way
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[Quiz] How much time are you wasting on emails
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[Ebook] How to get Gmail to work as a help desk
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A Complete Guide to Support Ticket Systems
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Live Chat Best Practices: The Ultimate List of Dos and Don’ts
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How to stop chatbots from upsetting your customers?
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Your Guide to Using a Gmail Shared Inbox for Customer Service
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Hiver has come along as a trustworthy, discerning, and dependable sidekick that has helped us manage our emails better and faster.

brennan
Brennan Hicks
People Operations Project Manager, Clutter
clutter
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Hiver is extremely easy to use. We were able to hit the ground running right from day one. Plus, their customer service is fantastic!

luke
Luke Thompson
Co-owner, Visiting Angels - Wisconsin
visitingangels
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We're 100% Gmail. Working on customer queries from Gmail was exactly what we needed. Moreover, moving to Hiver was a painless affair.

scott
Scott Gellatly
General Manager, itGenius
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