Request a Demo
Contact Us
Watch Hiver in Action Explore All Features
Take Interactive Tours Explore All Features
Take Interactive Tours Explore All Features
Explore All Resources Visit Help Center
All
Collaboration & Productivity
Company news
Customer Experience
Customer Service
Email Management
Finance
Google Workspace
Product Updates
Shared Inbox
Hiver

Our thoughts on customer service, team collaboration and productivity

Categories
dropdown
Customer Service
324 posts
Post Picture
8 min read    |     Customer Service
53 Effective Customer Effort Score (CES) Questions
Customer Effort Score (CES) stands as a beacon of insight, illuminating the realm where customer experience converges with ease...
Post Picture
6 min read    |     Customer Service
7 Best Renewal Reminder Templates for Faster Payments
In this post, discover renewal reminder email templates that can supercharge your revenue collection efforts. From personalized...
Post Picture
7 min read    |     Collaboration & Productivity
How Can ChatGPT Help With Customer Service in 2024 (Tips, Implementation, and Real-Life Examples)
There’s no doubt that AI chatbots make customer service more efficient. But one of their biggest drawbacks is that they...
Post Picture
5 min read    |     Collaboration & Productivity
9 Powerful Win-Back Customer Email Templates and Their Importance
Learn how to re-engage customers using these effective win-back email templates
Post Picture
6 min read    |     Customer Service
Top 5 Customer Support Systems for Your Business
Explore this list of top customer support systems, their capabilities, and drawbacks to help you choose the right tool for your...
Post Picture
6 min read    |     Collaboration & Productivity
A Guide to Email Management With Virtual Assistant
Email management done manually can be time-consuming. Virtual assistants offer a solution by organizing and responding to...
Post Picture
7 min read    |     Collaboration & Productivity
10 Engaging Product Update Email Templates
Explore 10 engaging product update email templates in our latest blog post. Designed for various product update scenarios, these templates ensure your customers are well-informed...
Post Picture
7 min read    |     Customer Service
Top 5 Ticketing Applications for Your Customer Support Team
Explore this list of the top 5 ticket management applications to enable your front line agents to deliver exceptional support...
Categories
dropdown
All
Collaboration & Productivity
Company news
Customer Experience
Customer Service
Email Management
Finance
Google Workspace
Product Updates
Shared Inbox
Post Picture
Hiver Product Update: Simplify and accelerate approval requests with Hiver’s Approvals feature
Post Picture
[Research] Customer Service Benchmark Report – 2021
Post Picture
Managing shared inboxes: Old-school vs The Hiver Way
Post Picture
[Quiz] How much time are you wasting on emails
Post Picture
[Ebook] How to get Gmail to work as a help desk
View all resources
Post Picture
A Complete Guide to Support Ticket Systems
Post Picture
Live Chat Best Practices: The Ultimate List of Dos and Don’ts
Post Picture
How to stop chatbots from upsetting your customers?
Post Picture
Your Guide to Using a Gmail Shared Inbox for Customer Service
18
19
20
 . . . 
41
Subscribe
quote icon

Hiver has come along as a trustworthy, discerning, and dependable sidekick that has helped us manage our emails better and faster.

brennan
Brennan Hicks
People Operations Project Manager, Clutter
clutter
quote icon

Hiver is extremely easy to use. We were able to hit the ground running right from day one. Plus, their customer service is fantastic!

luke
Luke Thompson
Co-owner, Visiting Angels - Wisconsin
visitingangels
quote icon

We're 100% Gmail. Working on customer queries from Gmail was exactly what we needed. Moreover, moving to Hiver was a painless affair.

scott
Scott Gellatly
General Manager, itGenius
itgenius
icon
Get in touch with us
Fill out the form and we'll get back to you.
Hiver Chrome StoreHiver Chrome Store
Hiver Apple StoreHiver Play Store