See Zoho CRM contact, company and deal records inside Hiver, right beside every conversation. Keep every team aligned on the same customer view.
An agent picks up a conversation and needs to know who they’re dealing with: is this a routine contact, a VIP customer, or someone with a live deal worth protecting? That answer lives in Zoho CRM. Hiver’s Zoho CRM integration brings the contact and deal details into the panel, so agents can gauge priority and respond in context, without leaving Hiver.
Here’s what you can do with our Zoho integration:
- View contact details like name, phone, and associated account, alongside deal information like name, amount, and related records, in the right panel the moment an agent picks up a conversation
- Get the right contact matched to the conversation automatically, with linked deals shown alongside
- Use the direct links to open the full record in Zoho CRM when an agent needs more detail
- Automatically create or update Zoho CRM records when a conversation comes in, so records never wait on manual entry
Contact and deal data is read live from Zoho CRM, so the panel is always up to date.
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