Create, edit, and link Linear issues without leaving the conversation.
Collaborate with product and engineering by creating or linking a Linear issue right from the conversation. Once the issue is closed in Linear, your support team gets alerted, so you know exactly when to reach back out to the customer.
Here’s what you can do with our Linear integration:
- Create a Linear issue from a conversation, so a bug or feature request becomes tracked engineering work in one step
- Edit an existing issue from inside Hiver, so its details stay current as the conversation develops
- Link a conversation to an issue, so whoever picks up either side sees the whole story
- Automate issue creation as conversations arrive, so reports reach engineering without an agent filing them
The agent doesn’t check Linear for updates. The update happens in the conversation the moment the fix is done.
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