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Never miss a customer query
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Assign, track, & collaborate on emails across teams
Run a multi-channel help desk within your inbox
Track support analytics and build custom reports

Trusted by 10,000+ teams globally

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Personalize your
inbox with Views

Say goodbye to complicated filter combinations to view your emails. Select, save and share your preferred email filter as a View with Hiver. No more sifting through endless emails.

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Join 10,000+ teams that trust Hiver to collaborate effectively

Create Email Views
relevant to you

Organize emails you deal with regularly into groups. For instance, all support emails with the tag ‘urgent’ or finance emails with the tag ‘invoices’
Use a combination of filters for specific email views
Set up multiple email views based on your requirements

Access views in one click

Track your team’s workload with Hiver’s default Views or set up and share custom Views with your team for quick access
Mark Views as Favorites to get a one-click access to them
Create Private Views for restricted access

Use custom fields to create Views

Filter and view similar type of conversations together using custom fields you have set up for your shared inboxes
Custom fields let you collect information from conversations of a shared inbox in a standardized format using dropdowns, text, numbers, and dates.

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Group similar customer queries for easier access and to provide faster support. For instance, you can create a View to track all queries tagged as 'urgent' and are still 'pending' (yet to be resolved).

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Track budgets and expenses by creating exclusive Views for both. Group emails on invoices, customer payments, bookkeeping separately, so that it becomes easier to track work and get things done.

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Streamline all technical issues your employee encounter. Create custom Views for easier access to queries regarding upgrades, security, Wi-fi, and more.

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Use filter combinations to organize emails the HR team needs to act on. For example, you can create a View for all queries related to payroll that are Work-In-Progress (WIP).

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