Delegate emails to your team right from Gmail. Track them effortlessly.
For lack of an option, we end up delegating emails by forwarding it to the relevant team members — not the best idea. Why?
Inboxes get cluttered. You lose track of email status. Internal and external messages become part of the same meandering email thread. Confusion and mayhem rule the day. The result? Your customer accidentally ends up being CC’d to that 25-messages long email thread.
Delegate emails quickly
Delegating emails to your team is a delight with just 2 clicks. You do not have to forward emails or CC anyone. With Hiver, emails turn into actionable tasks. You can also assign emails to yourself.
Track delegated emails effortlessly
Every email has a status: Open, Pending or Closed. You will never have to ask around or ping someone to know the status of emails. The statuses are visible to everyone on the team and helps people stay on the same page.
Keep an eye on your team’s workflow
Every email has a designated owner. You will always know who is working on what. Keeping an eye on your team’s workflow doesn’t get easier.
Never miss an email again
Quickly view all unassigned emails in one place. There’s no way you’re missing another email again.
Vacasa handles support tickets
80% faster with Hiver
Great software without changing systems.
We have a lot of emails coming in daily that would otherwise hit each team member’s personal inbox. With Hiver, we’ve sped up our email responses and our inboxes are clutter-free.