White close button
All
Collaboration
Company News
Customer Experience
Customer Service
Email
G Suite
Logistics
Product Updates
Productivity
Remote Work
Shared Inbox
Hiver

Our thoughts on customer service, team collaboration and productivity

Categories
dropdown
small business
5 posts
Post Picture
1 min read    |     Collaboration
Hiver’s Commitment to Frontline Businesses During COVID-19
As a young SaaS company based out of India, our response to COVID-19 in the last one month changed from wait-and-watch to overnight...
Post Picture
6 min read    |     Email
Labels vs Folders: The Definitive Guide To Organizing Your Inbox
I’ll begin with a confession — I love Gmail labels. If I haven’t made that clear enough, here’s what my personal Gmail inbox looks...
Post Picture
8 min read    |     Customer Service
How Great Customer Service Can Be a Reliable Growth Strategy for a Small Business
In this post, we discuss how prioritizing customer service can help a small business stand out, and drive better ROI.
Post Picture
8 min read    |     G Suite
The Quick Guide to Google Apps Security for Your Business
Get the optimum Google Apps security with this quick step-by-step guide.
Post Picture
7 min read    |     G Suite
A beginner’s guide to Google My Business
When you’re a small business owner, you just can’t afford to overlook Google My Business. Why? 92 percent of customers compare businesses online before making a purchase...
Categories
dropdown
All
Collaboration
Company News
Customer Experience
Customer Service
Email
G Suite
Logistics
Product Updates
Productivity
Remote Work
Shared Inbox
Post Picture
[Research] Customer Service Benchmark Report – 2021
Post Picture
Managing shared inboxes: Old-school vs The Hiver Way
Post Picture
[Quiz] How much time are you wasting on emails
Post Picture
[Ebook] How to get Gmail to work as a help desk
Post Picture
[Ebook] Productivity handbook for G Suite users
View all resources
Post Picture
10 Factors G Suite Users Must Look for in a Help Desk
Post Picture
How to Organize Your Gmail Inbox in 15 Minutes: Seventeen Secrets
Post Picture
Google Collaborative Inbox: 6 Reasons You Should Not Use It
Post Picture
Write Awesome Customer Service Emails: Rules and Templates
Post Picture
Everything you need to know about Shared Inbox
1
Loved by 8000+ teams on
Google Workspace
G2 Badges
Close button
Get in touch with us
Hiver Chrome Store Hiver Chrome Store
Hiver Apple Store Hiver Play Store