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Our thoughts on customer service, team collaboration, and productivity

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small business
4 posts
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1 min read    |     Collaboration
Hiver’s commitment to organizations at the frontlines of COVID-19
As a young SaaS company based out of India, our response to COVID-19 in the last one month changed from wait-and-watch to overnight...
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6 min read    |     Email
Labels vs Folders: The definitive guide to organizing your inbox
Navigation Labels vs folders – A paper file analogy How do you create a new label in Gmail? How do you add an email to a label? What...
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7 min read    |     G Suite
The quick guide to Google Apps security for your business
Get the optimum Google Apps security with this quick step-by-step guide.
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7 min read    |     G Suite
A beginner’s guide to Google My Business
When you’re a small business owner, you just can’t afford to overlook Google My Business. Why? 92 percent of customers compare businesses online before making a purchase...
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Collaboration
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[Research] Customer support in the eyes of consumers in 2020
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Managing shared inboxes: Old-school vs The Hiver Way
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[Quiz] How much time are you wasting on emails
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[Ebook] How to get Gmail to work as a help desk
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[Ebook] Productivity handbook for G Suite users
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How to organize your Gmail inbox in 15 minutes: Seventeen secrets
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Google Collaborative Inbox: 5 reasons you should not use it
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Write awesome customer service emails: Rules and templates
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Gmail Labels: everything you need to know
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Everything you need to know about Shared Inbox
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