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  • Assign, track, & collaborate on emails across teams
  • Run a multi-channel help desk within your inbox
  • Track support analytics and build custom reports
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Not ready to install Hiver’s Gmail extension?

That’s okay. Would you be open to try Hiver’s standalone web-based customer service platform, which does not require downloading the Gmail extension?

Yes, take me there!Customers all across the globe.

Thank you for your interest!

The web app is currently under development—we’ll notify you as soon as it’s live. In the meantime, you can get started with your 7-day free trial by downloading our Gmail extension.

Downloadable templates

10 Email Templates for your Customer Support team

51% of customers feel getting support via email is highly time-consuming. Check out these 10 email templates to help your customer support team:

  • Respond faster to email queries
  • Save time in answering commonly asked questions
  • Stay consistent with their responses

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Templates that help you provide better and faster email customer support customer support

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