Explore how your team can use Hiver.
Book your demo now.

  • Assign, track, & collaborate on emails across teams
  • Run a multi-channel help desk within your inbox
  • Track support analytics and build custom reports
Trusted by 10,000+ teams globally

Schedule your
personalized demo

Hi there! 👋

Thanks for your interest in Hiver! Please help us with the following details for a personalised demo.

Blog
>
Product Updates
>
Introducing New Features

Introducing New Features

Nov 17, 2022
    |    
2 min read
    |    
new-features

Turn Gmail into a collaborative hub

Request a Demo

Table of contents

Over the last 5 years, we have helped thousands of companies do customer support, project management, and sales lead management from their inboxes itself.

Hiver has gradually become synonymous with managing tasks and projects from within the inbox.

Moving forward in the same spirit, we have added an array of new features that will make our product even more useful for teams, and individual users likewise.

Here’s the drill-down:

1. Scheduled Emails

Hiver now allows you to schedule emails to go out at a future date and time. You can use this feature while composing new emails as well as replying to existing email conversations.

Screen Shot 2016-06-03 at 4.26.25 PM

How do you see what’s scheduled to be sent later? They appear in your Drafts!

2. Targeted Notes Notifications

We made Notes better. You can now choose whom you want to notify about the notes that you write. Just type @ and the select the users you want to notify. The email should have a shared label applied on it to use this feature.

Screen Shot 2016-06-03 at 4.43.51 PM

3. Email Templates

Write emails once, and reuse them later. Share email templates with your team.

Screen Shot 2016-06-03 at 4.45.43 PM

4. Collision Detection

Know when someone else is writing a reply to an email you’re seeing.

Screen Shot 2016-06-03 at 4.48.29 PM

Do give us a shout at [email protected] should you want to know more!

Harsh is the content lead at Hiver. He's jocular, loves dogs, and is always up for a road trip. He also reads - when Netflix gets boring.

Deliver personalized customer support at scale

Free forever. No credit card required.
CTA image
Subscribe