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7 min read    |     Logistics
8 Things To Keep In Mind While Managing Ecommerce Returns
The holiday season not only sees a surge in the volume of orders but also in returns. So, how do you manage ecommerce returns efficiently?
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5 min read    |     Logistics
The Last-minute Black Friday Logistics Checklist
In 2018, retail websites saw a staggering 194 million visits during the Black Friday weekend, as recorded by Hitwise. The in-store...
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[Research] Customer Service Benchmark Report – 2021
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Managing shared inboxes: Old-school vs The Hiver Way
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[Quiz] How much time are you wasting on emails
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[Ebook] How to get Gmail to work as a help desk
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[Ebook] Productivity handbook for G Suite users
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10 Factors G Suite Users Must Look for in a Help Desk
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How to Organize Your Gmail Inbox in 15 Minutes: Seventeen Secrets
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Google Collaborative Inbox: 6 Reasons You Should Not Use It
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Write Awesome Customer Service Emails: Rules and Templates
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Everything you need to know about Shared Inbox
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