8 min read | Customer Service
Email etiquette essentials for customer support professionals
Your customer support team’s email etiquette has a profound impact on how customers perceive your brand. Think Zappos or Amazon and...
7 min read | Customer Service
Write awesome customer service emails: Rules and templates
It’s no secret that the quality of your customer service emails affects your customers’ perception of your brand. But does every...
8 min read | Email
Email etiquette rules and tips you must know
Email etiquette is almost like a rare commodity. Sloppy emails are more common than we’d like. They’re everywhere. I know professionals with exemplary skills and extensive...
4 min read | Email
10 Email Etiquette Mistakes That Will Cost You Money
A list of etiquette oversights that need to be avoided to ensure that your email impresses the reader.