Use case
Manage Shared Inboxes
Manage Google Groups
Manage Customer Service
For Teams
Client Services
Support Teams
Finance Teams
Operations Management
IT Admins
Remote Teams
Features
Email Management
Email Tags
Email Notes
Collision Alerts
Email Templates
Automations
Analytics
SLA and Business Hours
Customer Satisfaction Surveys
All Features
Customers
Pricing
Resources
Blogs
E-books
Case Studies
All Resources
Integrations
New
Asana
Jira
Request a Demo
Contact Us
Want us to send you awesome content?
Subscribe
Hiver is like having another person on my team. Achieving this level of coordination without Hiver would take 50-100% more time.
Nathan Strang
Ocean Freight Operations Manager, Flexport
Trusted by over 1500 companies
Sign up for a free 7-day trial
No credit card required
Blog
Product
Features
Email Management
Email Tags
Email Notes
Collision Alerts
Email Templates
Automations
Analytics
Contacts
New
SLA and Business Hours
Customer Satisfaction Surveys
Live Chat
All Features
Use Cases
Manage Shared Inboxes
Make shared inboxes work for teams
Manage Google Groups
Make shared inboxes work for teams
Manage Customer Service
For Teams
Client Services
Do great customer support, right from Gmail
Support Teams
Do great customer support, right from Gmail
Finance Teams
Simplify email collaboration for Finance teams
Operations Teams
Power up your operations
with shared inboxes
IT Admins
Make your IT help desk
simpler and faster
Remote Teams
Make your IT help desk
simpler and faster
Integrations
New
Asana
Jira
Industries
Logistics
Real Estate
Travel
Manufacturing
Education
Non-profits
Information Technology
Financial Services
Customers
Pricing
Resources
Blogs
Product-Centric, Customer-Centric, Relationship-Centric. What Should Brands Focus On in 2022?
How to Identify and Overcome Customer Pain Points?
Help Desk vs. Service Desk and ITSM: A Detailed Comparison
What’s the impact of The Great Resignation on Customer Experience
13 Customer Success Email Templates for Every Use Case
Read Blog
Case Studies
Logistics
Flexport resolves customer emails twice as fast
Travel
Vacasa handles support emails 80% faster
Education
Boise State University overcomes critical email challenges
Healthcare
New Hope Fertility Center provides 2X faster customer service
All Case Studies
E-books
Guide to shared inboxes
Gmail as a help desk
Productivity handbook for G Suite users
Customer Support Through The Eyes of Consumers in 2020
Free Tools
Email productivity calculator
Email revenue calculator
All Resources
Contact Us
Get a Demo
All
Collaboration
Company News
Customer Experience
Customer Service
Email
Google Workspace
Logistics
Product Updates
Productivity
Remote Work
Shared Inbox
Our thoughts on customer service, team collaboration and productivity
Categories
customer service in hospitality
1 posts
10 min read | Customer Service
How to Provide Great Customer Service in the Travel and Hospitality Industry
Delivering great customer service in the travel industry is now more critical than ever. Learn how your travel brand can achieve...
Categories
All
Collaboration
Company News
Customer Experience
Customer Service
Email
Google Workspace
Logistics
Product Updates
Productivity
Remote Work
Shared Inbox
Featured resources
[Research] Customer Service Benchmark Report – 2021
Managing shared inboxes: Old-school vs The Hiver Way
[Quiz] How much time are you wasting on emails
[Ebook] How to get Gmail to work as a help desk
[Ebook] Productivity handbook for G Suite users
View all resources
Popular resources
10 Factors Google Workspace Users Must Consider While Looking for a Helpdesk
How to Organize Your Gmail Inbox in 15 Minutes: Seventeen Secrets
Google Collaborative Inbox: 7 Reasons You Should Not Use It + Alternatives
Write Awesome Customer Service Emails: Best Practices + Templates
1
Subscribe
Loved by 8000+ teams on
Google Workspace
Get in touch with us