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Shared Inbox
110 posts
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3 min read    |     Shared Inbox
Financial services, overcome all your email woes with Hiver
How well you handle emails arriving at support@ and servicing@ email addresses will have a significant impact on your client...
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4 min read    |     Shared Inbox
Gmail Shared Mailbox: Inefficiencies, and alternatives
Most companies that use Google Workspace (formerly G Suite) have a Gmail Shared Mailboxes for group email addresses such as...
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7 min read    |     Email Management
Gmail Labels: Everything you need to know
Be honest, do you regularly spend time trying to locate emails in your Gmail inbox? Don’t worry, we have all been there. Inbox management skill requires learning and mastering....
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13 min read    |     Shared Inbox
Shared Inbox: Benefits, Tools, and Best Practices
Feeling overwhelmed by the flood of emails in your work inbox? Finding it difficult to get visibility into the status of these...
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3 min read    |     Customer Service
How to Use Shared Drafts for Gmail
Explore Hiver’s Shared Drafts for Gmail: Transform team email collaboration with easy-to-use, integrated features for enhanced efficiency and teamwork.
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3 min read    |     Collaboration & Productivity
How to use Gmail with your virtual assistant
Delegate efficiently from email, using the right tools and processes.
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Collaboration & Productivity
Company news
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Customer Service
Email Management
Finance
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Shared Inbox
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Hiver Product Update: Simplify and accelerate approval requests with Hiver’s Approvals feature
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[Research] Customer Service Benchmark Report – 2021
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Managing shared inboxes: Old-school vs The Hiver Way
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[Quiz] How much time are you wasting on emails
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[Ebook] How to get Gmail to work as a help desk
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A Complete Guide to Support Ticket Systems
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Live Chat Best Practices: The Ultimate List of Dos and Don’ts
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How to stop chatbots from upsetting your customers?
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Your Guide to Using a Gmail Shared Inbox for Customer Service
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Hiver has come along as a trustworthy, discerning, and dependable sidekick that has helped us manage our emails better and faster.

brennan
Brennan Hicks
People Operations Project Manager, Clutter
clutter
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Hiver is extremely easy to use. We were able to hit the ground running right from day one. Plus, their customer service is fantastic!

luke
Luke Thompson
Co-owner, Visiting Angels - Wisconsin
visitingangels
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We're 100% Gmail. Working on customer queries from Gmail was exactly what we needed. Moreover, moving to Hiver was a painless affair.

scott
Scott Gellatly
General Manager, itGenius
itgenius
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