White close button
Blog
>
Customer Service
>
7 Best Renewal Reminder Templates for Faster Payments
Hiver demo popup mobile

Deliver Faster Support Right from Gmail

Request a Demo

Table of contents

Deliver Faster Support Right from Gmail

7 Best Renewal Reminder Templates for Faster Payments

Aug 29, 2023
    |    
6 min read
    |    
Hiver HQ
Shobhana

Table of contents

Subscription renewals are a critical part of any business. When a customer’s subscription expires, you lose out on revenue. But with the right renewal reminder email template, you can increase your chances of getting paid on time.

In this blog post, we’ll share 7 of the best renewal reminder email templates to help you get paid faster. These effective email examples are proven to work. So whether you’re a SaaS company, an e-commerce store, or any other type of business, you can use these templates to boost your renewal rates.

Build Stronger Customer RelationshipsTry Hiver for Free

Table of Contents

1. Personalized Renewal Reminder Email

Run a renewal countdown campaign, sending periodic emails or messages leading up to the renewal date. Use engaging subject lines like “Only 7 Days Left!” or “Last Chance to Renew!”

Subject: [Customer Name], Your Subscription Renewal is Coming Up!

Dear [Customer Name],

We hope this email finds you well and enjoying the benefits of [Your Company Name]’s subscription services. We greatly value your continued support, and we are excited to continue serving you.

As your subscription renewal date approaches on [Renewal Date], we wanted to remind you to secure uninterrupted access to our exclusive features.

To renew your subscription hassle-free, simply click the link below:

Renew Now: [Renewal Link]

If you have any questions or need assistance during the renewal process, our friendly support team is ready to help at [Support Email/Phone].

Thank you for being a valued member of our community. We look forward to another fantastic year together!

Best regards,
[Your Company Name]

2. Limited-Time Offer for Early Renewal

Create a sense of urgency by offering a limited-time discount or special offer for renewing the subscription early. Highlight the benefits they’ll receive by renewing before the expiration date.

Subject: [Subscriber Name], Exclusive Renewal Offer Inside – Act Now!

Dear [Subscriber Name],

At [Your Company Name], we appreciate your loyalty, and we have a special offer just for you! Renew your subscription before [Renewal Date], and you’ll receive an exclusive early bird discount of [Discount Percentage]!

Renewing early not only ensures you continue enjoying our premium services but also guarantees you lock in this limited-time offer.

Renew Now: [Renewal Link]

If you have any questions or need further assistance, please don’t hesitate to reach out to us at [Support Email/Phone]. We’re here to help!

Thank you for being an integral part of our community. We’re excited to continue serving you with top-notch service and dedication.

Best regards,
[Your Company Name]

3. Upcoming Automatic Renewal Message

By informing subscribers about the automatic renewal, the company demonstrates transparency in its billing practices. Clear communication about auto payments fosters trust between the company and its customers. Automatic renewal helps prevent interruptions in the subscription service. When customers know about auto-payment, they can ensure sufficient funds are available in their accounts, avoiding service disruptions.

Subject: Upcoming Auto-Payment: [Subscription Name]

Dear [Subscriber Name],

We want to bring to your attention an upcoming auto-payment scheduled for your [Subscription Name] on [Auto-Payment Date].

As a gentle reminder, your subscription is set up for automatic renewal, and your preferred payment method will be charged accordingly. This automated process ensures that you maintain uninterrupted access to all the benefits and features of your subscription.

Auto-Payment Details:

Subscription Name: [Subscription Name]
Auto-Payment Date: [Auto-Payment Date]
Amount: [Amount]

If you wish to make any changes to your subscription or update your payment details, please log in to your account using the link below:

[Account Login Link]

Should you have any questions or concerns about the auto-payment process or your subscription, our support team is here to assist you. Please don’t hesitate to contact us at [Support Email/Phone].

Thank you for being a valued member of our [Your Company Name] community. We greatly appreciate your continued support.

Best regards,
[Your Company Name]

4. Customized Renewal Options

Provide customers with flexible renewal options, such as monthly, quarterly, or annual subscriptions, allowing them to choose what suits their needs best.

Subject: Customize Your Subscription Renewal!

Dear [Subscriber Name],

As a valued member of [Your Brand], we want to offer you the flexibility to tailor your subscription renewal to your liking. Choose from our customized options:

– Monthly Renewal: Flexible month-to-month plan.
– Quarterly Renewal: Balance of flexibility and commitment.
– Annual Renewal: Best value with a discounted yearly rate.

Renew now and select your preferred option: [Renewal Options Link]

Questions? Reach out to us at [Support Email/Phone].

Thank you for choosing us. We look forward to serving you!

Best regards,
[Your Name]

5. Renewal Countdown Campaign

Run a renewal countdown campaign, sending periodic emails or messages leading up to the renewal date. Use engaging subject lines like “Only 7 Days Left!” or “Last Chance to Renew!”

Template 1: The Friendly Reminder (30 Days Left)

Subject: 30 Days Left to Renew Your Subscription!

Dear [Subscriber Name],

We hope this email finds you well and enjoying our subscription services. We wanted to give you a friendly heads-up that your subscription is set to expire in just 30 days.

Renewing your subscription before the expiration date ensures you continue to access all the exclusive benefits, features, and updates we offer.

Renew Now: [Renewal Link]

If you have any questions or need assistance with the renewal process, our support team is here to help at [Support Email/Phone].

Thank you for being a valued member of our community. We look forward to serving you for another fantastic year!

Best regards,
[Your Company Name]

Template 2: Act Now (15 Days Left)

Subject: Only 15 Days Left to Renew Your Subscription!

Dear [Subscriber Name],

Time is flying, and we don’t want you to miss out on all the amazing benefits you’ve come to love with your subscription. Your subscription is set to expire in just 15 days!

Act now and renew your subscription to continue enjoying our premium services and features seamlessly.

Renew Now: [Renewal Link]

If you have any queries or need further assistance, don’t hesitate to reach out to us at [Support Email/Phone]. We’re here to help you every step of the way!

Thank you for being an essential part of our community. We can’t wait to continue serving you for another incredible year.

Best regards,
[Your Company Name]

Template 3: Last Chance (5 Days Left)

Subject: Last Chance to Renew Your Subscription!

Dear [Subscriber Name],

Your subscription’s expiry date is in just 5 days! This is your last chance to renew and maintain access to all the premium features and benefits you cherish.

Don’t delay—renew your subscription now to ensure uninterrupted service!

Renew Now: [Renewal Link]

If you have any questions or need assistance during the renewal process, our dedicated support team is ready to assist at [Support Email/Phone].

Thank you for being a cherished member of our community. We eagerly anticipate serving you for another exceptional year.

Best regards,
[Your Company Name]

Template 4: Final Reminder (1 Day Left)

Subject: Only 1 Day Left – Renew Your Subscription Now!

Dear [Subscriber Name],

Your subscription is expiring tomorrow! Act quickly to maintain seamless access to all the benefits, updates, and features we offer.

We’d hate to see you go, so don’t miss this final opportunity to renew your subscription.

Renew Now: [Renewal Link]

If you need any last-minute assistance or have questions, please don’t hesitate to contact our support team at [Support Email/Phone].

Thank you for being a valued part of our community. We can’t wait to continue our journey together for another incredible year.

Best regards,
[Your Company Name]

Template 5: Last Hours (Renewal Date Reminder)

Subject: Last Hours to Renew Your Subscription!

Dear [Subscriber Name],

We don’t want you to miss out! Your subscription is expiring today, and this is your final reminder to renew and continue enjoying all the perks of being a valued subscriber.

Hurry and renew your subscription before it’s too late!

Renew Now: [Renewal Link]

If you need immediate assistance or have any questions, our support team is standing by at [Support Email/Phone].

Thank you for being a cherished member of our community. We’re excited to continue serving you for another amazing year!

Best regards,
[Your Company Name]

6. Inactive Customer Reactivation

The “We Miss You, Renew Anytime” email should be sent to subscribers who were previously active but have not renewed their subscription within a reasonable timeframe after their subscription expiration. The exact timing may vary depending on your specific business and industry. However, it is generally recommended to send this email after a short grace period of around 1 to 2 weeks following the subscription expiration. Sending the email during this window allows enough time for the subscriber to potentially renew on their own but also reminds them promptly of the opportunity to renew whenever they are ready. 

Subject: We Miss You! Renew Your Subscription Anytime

Dear [Subscriber Name],

We wanted to reach out and let you know how much we miss having you as an active subscriber. 


We understand that life gets busy, and sometimes subscription renewals might slip through the cracks. That’s why we’re here to remind you that you can renew your subscription anytime at your convenience.

Here are some of the incredible benefits you’ll continue to enjoy upon renewing:

– Access to [Key Features/Benefits]
– Exclusive [Content/Offers]
– Priority Customer Support

Renewing is simple! Just click the link below to renew your subscription hassle-free:

Renew Now: [Renewal Link]

If you have any questions or need assistance, our dedicated support team is eager to help at [Support Email/Phone].

We truly value your presence in our community, and we’re committed to ensuring you have an exceptional experience with us.

Best regards,
[Your Company Name]

7. Renewal after free trial expiration

In this use case, the email is sent when a subscriber’s free trial period comes to an end, and they have not converted to a paid subscription. The purpose of this email is to remind the subscriber of the valuable benefits they experienced during the trial period and encourage them to take the next step by renewing their subscription.

Email Subject line: Your Trial Has Ended – Renew and Keep the Momentum Going!

Dear [Subscriber Name],

We hope you enjoyed your [Your Company Name] free trial and that it provided you with valuable insights into our services. We’re thrilled you had the opportunity to explore our platform and experience our premium features.

Now that your trial has ended, we don’t want you to miss out on all the exciting benefits that a full subscription offers. Your journey with us doesn’t have to end here – you can renew your subscription anytime!

Renew Now: [Renewal Link]

As a subscriber, you gain access to a wealth of exclusive content, dedicated support, and tools that can take your experience to the next level.

We’re here to support you on your path to success, so if you have any questions or need assistance, our support team is ready to help at [Support Email/Phone].

Don’t let the momentum stop now! Renew your subscription and continue your exciting journey with [Your Company Name].

Best regards,
[Your Name]

Get Started

Renewal reminder emails play a crucial role in maintaining strong customer relationships and fostering ongoing engagement with subscribers. By leveraging these effective renewal reminder strategies, businesses can optimize their chances of retention of loyal customers and encouraging repeat subscriptions.

See how Hiver works

Shobhana has been recognized as a 'Top Customer Support Voice' by LinkedIn. Her expertise lies in creating well-researched and actionable content for Customer Experience (CX) professionals. As an active member of popular CX communities such as CX Accelerator and Support Driven, she helps professionals evaluate tools for their support team and keeps a keen eye on emerging industry trends.

Deliver stellar customer support right from Gmail

* 7-day free trial | No credit card required
CTA image
Subscribe