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- No need to toggle between multiple applications
- No complexities of a ticketing system
- Never miss a customer query
- Respond to customers faster
7-day free trial | No credit card required
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Ensure all incoming work is distributed in an equal manner. No team member is over-burdened, everyone works at optimal productivity.
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We use Hiver’s auto-assignment to ensure no request is left waiting for a response for too long. We do this using round-robin to automatically assign support queries to available members of the team with zero manual intervention.
Support Team Manager, Air Comm
Hiver has come along as a trustworthy, discerning, and dependable sidekick that has helped us manage our emails better and faster.
Hiver is extremely easy to use. We were able to hit the ground running right from day one. Plus, their customer service is fantastic!
We're 100% Gmail. Working on customer queries from Gmail was exactly what we needed. Moreover, moving to Hiver was a painless affair.