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- No need to toggle between multiple applications
- No complexities of a ticketing system
- Never miss a customer query
- Respond to customers faster
Ensure all incoming work is distributed in an equal manner. No team member is over-burdened, everyone works at optimal productivity.
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With Round Robin Assignments, we route emails to team members based on the sender. It helps us significantly cut down on manual work.
Associate Director of Account Managers
Hiver has come along as a trustworthy, discerning, and dependable sidekick that has helped us manage our emails better and faster.
Hiver is extremely easy to use. We were able to hit the ground running right from day one. Plus, their customer service is fantastic!
We're 100% Gmail. Working on customer queries from Gmail was exactly what we needed. Moreover, moving to Hiver was a painless affair.