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  • Assign, track, & collaborate on emails across teams
  • Run a multi-channel help desk within your inbox
  • Track support analytics and build custom reports
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Enhance Team Efficiency with Round Robin Assignment

Ensure all incoming work is distributed in an equal manner. No team member is over-burdened, everyone works at optimal productivity.

*No credit card required

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Trusted by over 2000 companies across the world

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Never miss out on
incoming email conversations

  • Automatically distribute new conversations evenly among active team members
  • Ensure prompt responses by evenly distributing workload

Maintain flexibility in
auto-assignment

  • Define an ‘Assignment Limit’ to prevent overloading your team members
  • Enable team members to update their availability using simple toggle controls
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More Hiver
features you’ll love

Our customers love us for good reason

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We use Hiver’s auto-assignment to ensure no request is left waiting for a response for too long. We do this using round-robin to automatically assign support queries to available members of the team with zero manual intervention.

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Tai Roach
Tai Roach

Support Team Manager, Air Comm

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Loved by 8000+ teams on Google Workspace

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