About this event
In this on-demand session, Nitesh Nandy and Alex Krumm showcase how Hiver’s AI QA helps teams prevent quality issues before they reach customers.
They show how AI QA helps teammates catch and fix gaps as they write, using your quality standards. You’ll also learn how to spot recurring issues and focus coaching where it’s needed.
Speakers
Agenda
Inside the discussion
00:00-6:00
Where does manual QA fall short?
Explore what gets missed when QA covers only a sample.
6:00-14:00
How can you build quality into every response?
Learn how AI QA helps your team send better replies and enables managers to focus coaching where it’s needed.
14:00 - 35:00
See AI QA in action + Q&A
Set your standards, improve replies before sending, and spot gaps for coaching.
Get answers to your questions about using AI QA.
