A Complete Guide to Support Ticket Systems
We elaborate on everything you need to know about support ticketing systems and what you should look for when choosing one.
Skip to content
We elaborate on everything you need to know about support ticketing systems and what you should look for when choosing one.

Great customer service is fast customer service. And that’s what live chat helps you achieve. But live chat support isn’t just a boon for support

Remember Tay? If you were actively tweeting in 2016, you would have probably heard about Microsoft’s experimental chatbot – Tay, a moniker short for Thinking About You,
Thanks for subscribing!
based on 2,000+ reviews from
Add Hiver’s extension to your Gmail from the Chrome Webstore
Log in to the extension to grant necessary permissions
Enjoy your 7-day free trial of Hiver
Hiver offers the best experience on your desktop or laptop browser. Switch devices and download our extension from the Chrome Web Store to start using Hiver.
That’s okay. Would you be open to try Hiver’s standalone web-based customer
service platform, which does not require downloading the Gmail extension?
The web app is currently under development—we’ll notify you as soon as it’s live.
In the meantime, you can get started with your 7-day free trial by downloading our Gmail extension.
Unlimited users on the Free plan ✦ No credit card needed
By signing up for a free trial, you agree to our Terms and that you have read our Privacy Policy
I’m good
You’ll receive an email shortly with the details. Don’t forget to add to your calendar!
Connect with our customer champion to explore how teams like you leverage Hiver to: