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  • Assign, track, & collaborate on emails across teams
  • Run a multi-channel help desk within your inbox
  • Track support analytics and build custom reports
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Deliver delightful
customer support -

anytime, anywhere

Stay on top of every customer conversation on the go. Manage your Gmail
and Outlook shared inboxes with Hiver’s customer support mobile app.

*No credit card required

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Get things done whether you're 
at your desk or on the go

Pick your email provider and explore powerful features designed to simplify email
management and customer support on the go!

Gmail
Outlook

Your Gmail inbox—now on the Hiver app

  • Manage multiple shared inboxes like support@ and billing@ on the move
  • Add conversations from your personal inbox to shared mailboxes and search conversations using keywords

Never miss an email again

  • Get instant notifications when you get emails
  • Assign emails, view unassigned conversations, and update statuses from your mobile

Collaborate on the move

  • Create permalinks to share conversations across channels
  • Use Notes for quick, chat-style collaboration and Shared Drafts to refine replies with your team

Never step on someone else’s toes

  • Collision alerts help team members reduce duplicate efforts
  • Get a floating notification to avoid conflicting responses
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Easily access all your Outlook shared inboxes

  • Manage shared inboxes like support@ and billing@ on the move
  • Quickly switch between inboxes and search conversations using keywords

Never miss an email again

  • Get instant notifications when emails arrive
  • Search, prioritize, view unassigned emails, and assign tasks to teammates from your mobile

Collaborate anywhere, anytime

  • Mention teammates and use Notes for chat-style collaboration
  • Share drafts to discuss replies with your team
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Live chat at your fingertips,
anytime, anywhere!

Stay connected and resolve customer queries on the go with Hiver’s Mobile Chat App

  • Access, assign, and track all your chats on the go with Hiver’s mobile app
  • Send quick replies to repetitive queries using templates and easily attach files
  • Set up notification preferences and manage your availability status with ease
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We’re easy on
the eyes

Turn on Hiver's dark mode with the simple toggle switch if you find yourself answering business emails and handling team emails late at night.

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Drive measurable impact with Hiver

  • Jędrzej Dąbrowski

    I get visibility into the volume of emails, and the types of issues. I can now ensure that operational tasks are accomplished faster.

    Jędrzej Dąbrowski

    Junior Product Manager at Travelist
  • Fin Brown

    Our clients choose us over competitors due to our speed and quality of communication. We couldn’t have achieved this without Hiver.

    Fin Brown

    Project Manager, Get It Made
  • Christian Sibayan

    Hiver is a very friendly tool. It does away with the complexities of a ticketing system. Everything about it is so simple to use.

    Christian Sibayan

    Manager - Field Operations and Systems, Oxford Business Group
  • David Pinto

    I get visibility into the volume of emails, and the types of issues. I can now ensure that operational tasks are accomplished faster.

    David Pinto

    Business Development, Kiwi.com
  • Luke Thompson

    Hiver is extremely easy to use. We hit the ground running right from day one. Also, their customer service is simply fantastic!

    Luke Thompson

    Co-owner, Visiting Angels - Wisconsin
  • Luke Thompson

    With Hiver, we no longer miss emails. I also have much better visibility into where an issue is on the resolution path.

    Nathan Strang

    Ocean Freight Operations Manager, Flexport

FAQs

What email platforms does the Hiver mobile app support?

Hiver's offers two mobile apps to help teams manage customer support - Hiver for Gmail and Hiver for Outlook.

Can I manage multiple shared inboxes using the Hiver mobile app?

Yes, the Hiver mobile app allows you to easily toggle between multiple shared inboxes like support@, billing@, and accounts@. This is applicable for both - Hiver for Gmail app as well as Hiver for Outlook app.

Does the Hiver mobile app offer real-time notifications?

Hiver mobile apps send instant notifications whenever an email arrives in your shared inbox, ensuring you never miss an important customer conversation.

Can I collaborate with my team using the Hiver mobile app?

Yes, Hiver’s mobile app makes collaboration easy with features like @mentions, Notes for internal communication, and Shared Drafts. You can discuss email replies and collaborate in real-time with your team.

Is Hiver’s mobile app available on both iOS and Android?

Yes, Hiver’s mobile app is available for both iOS and Android devices, ensuring flexibility and accessibility no matter your preferred platform.

How does the Hiver mobile chat app enhance customer support?

The Hiver mobile chat app allows you to access, assign, and track chats while on the move. With features like templates for quick replies and file attachments, it ensures efficient and timely responses to customer queries.

Gmail
Outlook