Harsh Vardhan

In today’s highly competitive real estate market, it is more important than ever for agents/brokers to not lose any time at all when you’re scheduling site...

Delighting customers takes more than gift coupons and discounts. You must truly empathize with them – make them feel that you care. Here are a few ways. ...

Is the help desk easy to learn and use? Is it secure? Is it scalable? Is the reporting powerful? And more.

Here are ways to deliver great support during tough situations, and keeping the business running without disruptions even with a remote team.

Are you having to deal with an angry customer? Find out what goes into writing effective, heartfelt customer apology emails.

A detailed analysis of shared inbox tools: who should use – what you’ll like – what you won’t like – pricing, and more.