Use case
Manage Shared Inboxes
Manage Google Groups
For Teams
Client Services
Support Teams
Finance Teams
Operations Management
IT Admins
Remote Teams
Features
Email Delegation
Email Tags
Email Notes
Collision Alerts
Email Templates
Automations
Analytics
SLA and Business Hours
Customer Satisfaction Surveys
All Features
Customers
Pricing
Resources
Blogs
E-books
Case Studies
All Resources
Request a Demo
Created with Sketch.
Created with Sketch.
Want us to send you awesome content?
Subscribe
Blog
Blog
Product
Features
Email Delegation
Email Tags
Email Notes
Collision Alerts
Email Templates
Automations
Analytics
SLA and Business Hours
Customer Satisfaction Surveys
All Features
Use Cases
Manage Shared Inboxes
Make shared inboxes work for teams
Manage Google Groups
Make shared inboxes work for teams
For Teams
Client Services
Do great customer support, right from Gmail
Support Teams
Do great customer support, right from Gmail
Finance Teams
Simplify email collaboration for Finance teams
Operations Teams
Power up your operations
with shared inboxes
IT Admins
Make your IT help desk
simpler and faster
Remote Teams
Make your IT help desk
simpler and faster
Industries
Logistics
Real Estate
Travel
Manufacturing
Education
Non-profits
Information Technology
Financial Services
Customers
Pricing
Resources
Blogs
Mistakes to avoid while purchasing customer service software
How will CX evolve in 2021? Hear what these Customer Experience leaders have to say
How to Create Unforgettable Customer Service Moments
Popular customer support channels and how to optimize them
A detailed guide to customer satisfaction surveys
Read Blog
Case Studies
Logistics
Flexport resolves customer emails twice as fast
Travel
Vacasa handles support emails 80% faster
Education
Boise State University overcomes critical email challenges
Healthcare
New Hope Fertility Center provides 2X faster customer service
All Case Studies
E-books
Guide to shared inboxes
Gmail as a help desk
Productivity handbook for G Suite users
The state of email report 2019
Free Tools
Email productivity calculator
Email revenue calculator
All Resources
Subscribe
Get a Demo
Product updates
What’s the buzz at Hiver
1 min read | Product Updates
Hiver updates: Automated workflows. Better workload...
We’re back with yet another set of product updates from Hiver town! This update introduces an all-new approach to auto assignments and a major upgrade to the “Team” view. We’ve also sprinkled some goodness around how you consume...
Sai Shyam
21 Nov
2 min read | Product Updates
Hiver updates: Less noise. More Focus
We’re back with the next set of updates from the Hive and this one is all about focus! Here’s what’s new: An upgraded...
Sai Shyam
30 Sep
3 min read | Product Updates
Roles and Permissions: Custom Access to Hiver’s...
Imagine being part of a company that has a very robust customer support team. The team includes support executives who handle...
Naveen Nair
20 May
See our complete list of updates
Updates Tracker
Categories
All
Collaboration
Company News
G Suite
Shared Inbox
You might like
[Research] Customer support in the eyes of consumers in 2020
Managing shared inboxes: Old-school vs The Hiver Way
[Quiz] How much time are you wasting on emails
[Ebook] How to get Gmail to work as a help desk
View All
2 min read | Product Updates
Views: See emails that matter, minus the painful navigation
Navigating through a bunch of filters to reach the emails you need to see is painful. And when you have to do this every few...
Harsh Vardhan
20 May
1 min read | Product Updates
Hiver integrates with Zapier now
Gone are the days when you have two – three great apps that run your entire business. People love standalone...
Harsh Vardhan
02 May
Subscribe
1
2
3
4
Loved by G Suite customers
across 30+ countries
Get in touch with us
