meaningfully with
  • vendors
  • employees
  • customers

Deliver memorable experiences by collaborating on and resolving
business queries faster. All from Gmail.

*No credit card required
See how Hiver works play icon
Hiver Hero imageHiver Hero image

2000+ companies worldwide use Hiver for

Customer ServiceFinance Operations

People OperationsITSM
Meet our customers Arrow

Discover how Hiver can help manage
business communication efficiently

Hiver helpdesk image
Play Icon

One powerful platform.
For everyone.

Hiver for Customer Service

Manage email support, live chat, knowledge base, phone, and whatsapp support - right from Gmail.

Learn more
Customer Support

Hiver for Finance Operations

Collaborate on invoices, cash collection requests, bookkeeping queries, and more, to ensure company operations run smoothly.

Learn more
Finance Operations

Hiver for People Operations

Be there for your employees at all times. Provide accurate responses to queries related to payroll, company policies, benefits, and more.

Learn more
People Ops

Hiver for ITSM

Stay on top of technical issues your employees face. Assign tickets based on expertise and deliver faster resolutions.

Learn more

Hiver turns your Gmail into a
communication and collaboration hub

Complete ownership. Complete visibility.

  • icon Assign business queries to team members in a click. Give every query a dedicated owner.
  • icon Have complete visibility into your team’s workload. Get to know the status of queries in real-time.
Manage emails effectively

Work together as a team.

  • icon Collaborate on business queries with anyone across your organization.
  • icon Simply @mention your colleague and write them a note, which sits right next to the email thread.
Collaborate seamlessly

Focus on what matters. Leave the rest to us.

  • icon Automate repetitive tasks with conditional rules. Help your team save time and effort.
  • icon For instance, all queries on product bugs can be auto-assigned to a technical expert.
Automate repetitive tasks

Track. Analyze. Improve.

  • icon Improve team performance by analyzing in-depth reports and key metrics.
  • icon Identify bottlenecks in processes that need fixing. Spot high performers and ones who need coaching.
Get actionable insights

Bring all your work into Gmail.

  • icon Integrate with popular tools such as Slack, WhatsApp, Aircall, Asana, Salesforce, and more.
  • icon Turn Gmail into one holistic platform to manage tasks, projects, and multiple customer support channels.
Integrate with your apps

icon Switching between apps at work
icon Do everything from Gmail

See how Hiver works play icon

Most software makes you feel
overwhelmed. Hiver doesn’t.

Best Usability

Works right inside Gmail

"As Hiver sits within Gmail, it doesn't give you an alien feel."

HelpDesk High Performer

Setup within minutes

"With Hiver, we were able to hit the ground running from day one."

Shared Inbox Best Relationship

24x7 Guided Support

"The customer service is beyond compare! Fast responses, very professional."


Our customers love us
for good reason

Resolve business communication
80% faster with Hiver

* 7-day free trial | No credit card required
CTA image