Make cutting edge customer service a competitive advantage for your technology business

With Hiver, turn Gmail into a powerful customer service hub, improve cross-team collaboration and grow your software business without burning a hole in your pocket.

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Loved by brands the world over

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Bring your teams together to organize, prioritize and
collaborate on customer service emails

Hiver helpdesk

Measure your team’s
responsiveness

Create SLAs to ensure you never delay your email responses. When an SLA is violated, Hiver sends a notification to the team and attaches an SLA violation tag to the email.

Hiver helpdesk

Get in-depth team
performance insights

Hiver allows you to track key metrics from the analytics dashboard. Use these actionable insights to identify areas of improvement, and make your organization data-driven.

Hiver helpdesk

Respond to emails faster
than ever before

Create email templates and respond to your customers faster than ever before. You can create as many email templates as you like and use them right from the Gmail compose window.

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Shared inboxes you can create for your
software business

The most secure help desk solution
for your software businesses

Security by Google

Security by Google

We do not store your emails

We do not store your emails

Certified Google Partner

Certified Google Partner

SOC 2 Type II Compliant

SOC 2 Type II Compliant

ISO 27001 Certified

ISO 27001 Certified

Join the 8000+ teams that are using Hiver to
deliver a great customer experience

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