Optimize your
team's efficiency

Get a bird’s eye view of your team’s workload. Analyze, redistribute, and oversee the workload in just a few clicks to improve efficiency. Ensure faster responses and team satisfaction, all in one go.

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Visualize team
workload in real-time

  • Get a real-time view of all the active conversations in your shared mailbox
  • Sort conversations in ascending/descending order to visualize your team’s workload better
  • Search and see all conversations a team member is handling for individual workload assessment

Allocate workload better with drill-down views

  • Get a drill-down view of the conversations being handled by your team
  • See all conversations assigned to a team member with just a click
  • Reassign tasks to optimize workload distribution in the team
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More Hiver
features you’ll love

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Maximise customer delight with the wide range of features offered by Hiver

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for good reason

Loved by 8000+ teams on Google Workspace

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