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A critical job for a manager is to balance their team’s workload fairly. Hiver’s Workload Distribution feature lets you analyze and redistribute conversations for optimal workload management. This ensures faster responses and a happier team.
Easily group, sort, and filter customer emails using filter combinations and save them for quick access.
Track all your key customer service metrics in real time with rich, visual reports and help your team always stay on top of their game.
Maximise customer delight with the wide range of features offered by Hiver
Hiver has helped redefine our hiring structure. Knowing the volume of emails coming in on a daily basis, and the turnaround time to get those responded to have played a key role in making sure we’re staffing appropriately,
Accounts Payable / Accounts Receivable (AP/AR) Manager
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