New Hiver’s Knowledge Base feature: Deflect queries and help customers self-serve. Learn more here
Sign up for a free 7-day trial
No credit card required
A critical job for a manager is to balance their team’s workload fairly. Hiver’s Workload Distribution feature lets you analyze and redistribute conversations for optimal workload management. This ensures faster responses and a happier team.
*No credit card required
Easily group, sort, and filter customer emails using filter combinations and save them for quick access.
Track all your key customer service metrics in real time with rich, visual reports and help your team always stay on top of their game.
Maximise customer delight with the wide range of features offered by Hiver
With Hiver, I have much better visibility into the resolution path of issues. And we’ve stopped missing emails!
Read Case Study
Using a separate helpdesk wasn’t appealing for us. We’ve always focused on responding quickly and accurately to our team members, and with Hiver, we’ve only gotten better.
Read Case Study
Hiver is a very friendly tool. As it sits inside Gmail, it doesn’t give you an alien feel. It does away with the complexities of a ticketing system. Everything about it is so simple.
Read Case Study
Loved by 8000+ teams on Google Workspace
