Improve workload management

Optimize your team’s workload efficiently

A critical job for a manager is to balance their team’s workload fairly. Hiver’s Workload Distribution feature lets you analyze and redistribute conversations for optimal workload management. This ensures faster responses and a happier team.

*No credit card required

workload-distribution Hero
Hero Image Hero Image

Trusted by over 1500 companies across the world

Meet our customers Arrow
visualize_team visualize_team

Visualize team
workload in real time

  • Get a real-time view of all open conversations in your shared mailbox with a single click
  • Visualize workload better by sorting conversations in ascending / descending order
  • View conversations per team member using the search function

Allocate workload better with drill-down views

  • Get a drill-down view of the conversations being handled by your team
  • Click on a team member’s name to see the conversations assigned to them
  • Reassign conversations with just a few clicks
allocate_workload allocate_workload

More Hiver
features you’ll love

Find out more

Maximise customer delight with the wide range of features offered by Hiver

Our customers love us for good reason

Quotes

Hiver has helped redefine our hiring structure. Knowing the volume of emails coming in on a daily basis, and the turnaround time to get those responded to have played a key role in making sure we’re staffing appropriately,

Quotes
Christina O’Connor
Christina O’Connor

Accounts Payable / Accounts Receivable (AP/AR) Manager

arrive_logistics

Loved by 8000+ teams on Google Workspace

Chrome Store