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  • Assign, track, & collaborate on emails across teams
  • Run a multi-channel help desk within your inbox
  • Track support analytics and build custom reports
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Build excellent customer relationships, brick by brick

Use Hiver to streamline communication with all your agents and clients. Respond faster to emails, collaborate better with your team, and grow your real estate business with ease.

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Loved by brands the world over

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Stay on top of agent and client communication
without leaving Gmail

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Make email delegation a delight

With Hiver’s simple two-click email delegation, delegating emails to your team is a delight. You can bid goodbye to email Forwards/Ccs/Bccs forever.

Delegate emails with ease

Track delegated emails effortlessly

Every email in Hiver has a status: Open, Pending or Closed. You will never have to ask around to know the status of emails. The statuses are visible to everyone on the team and help people stay on the same page.

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Hiver front manage inboxes image

Get a bird’s eye view of all activities

Get a full history of all actions taken on an email with a single sweep of the eye. Learn when it was marked open or closed, and see what your team talked about.

Never miss an email again

Quickly view all unassigned emails in one place. There’s no way you’re missing another email from your clients or prospects again.

Find emails faster
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Hiver helpdesk

Set SLAs and measure your
team’s responsiveness

Create SLAs to ensure you never delay your email responses. When an SLA is violated, Hiver sends a notification to the team and attaches an SLA violation tag to the email.

Hiver helpdesk

Instantly measure
customer happiness

Instantly measure customer satisfaction with CSAT in Hiver. These customer surveys help you collect feedback easily and measure the quality of your responses.

Hiver helpdesk

Get in-depth team
performance insights

Hiver’s shared inboxes allow you to track key metrics from the Analytics Dashboard. Use these actionable insights to identify areas of improvement, and fix them.

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Hiver text quotes

Hiver helps us have natural conversations with customers. It’s so much better than the “here’s your ticket number—stand in line” model we had before.

Scott GellatlyGeneral Manager at itGenius
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Shared inboxes that you should create for
your real estate business

The most secure help desk
solution for real estate businesses

Security by Google

Security by Google

We do not store your emails

We do not store your emails

Certified Google Partner

Certified Google Partner

SOC 2 Type II Compliant

SOC 2 Type II Compliant

ISO 27001 Certified

ISO 27001 Certified

Join the 8000+ teams that are using Hiver to
deliver a great customer experience

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