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Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

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Customers all across the globe.

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Customers all across the globe.

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Assign, track, & collaborate on emails across teams
Run a multi-channel help desk within your inbox
Track support analytics and build custom reports

Trusted by 10,000+ teams globally

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

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Author

Siddharthyka Saraswat

An engineer turned B2B marketer, Siddharthyka creates research-driven, actionable content for professionals from various backgrounds, such as customer success, IT, and finance. She also collaborates with industry experts to create insightful campaigns and content for readers. When away from her work desk, she can be found reading about the cosmos or picking a new coffee roast to try.

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53 posts

ticketing-software-benefits-and-alternatives

10 min read | Customer Service

Ticketing Software – Everything You Need to Know (features, benefits, and top alternatives)

Imagine a scenario where your business could streamline and act on every customer query in a timely manner. It’s...

slas-in-ticketing-software

5 min read | Collaboration & Productivity

How to Leverage SLAs in Ticketing Software to Improve Your Customer Service

In the world of customer service, setting clear expectations is key to maintaining customer satisfaction and loyalty. But...

hiver-enables-healthcare-organizations-adhere-to-hipaa

2 min read | Company news

Hiver enables healthcare organizations to adhere to HIPAA

Hiver, the world’s first multi-channel helpdesk for teams on Google Workspace, enables healthcare organizations to adhere to HIPAA — demonstrating its...

accounts-payable-software-small-business

9 min read | Finance

6 Best Accounts Payable Software for Small Businesses in 2024

Tracking your finances when you’re running a small business can be a task. A small error or delay in the entries can directly impact your day-to-day budget...

zendesk-vs-freshdesk-vs-zohodesk

11 min read | Customer Experience

Zendesk vs Freshdesk vs Zoho Desk: Which one to pick?

Picture this: It’s a busy Monday morning, and you log in to your work email only to find it overflowing with customer queries. It’s impossible to simply...

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11 min read | Customer Experience

Top 10 Kayako Alternatives in 2024

If you’re in customer support, you might be familiar with Kayako. It’s a customer service platform that helps businesses centralize various support channels, like email and live chat. This means that...

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