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Assign, track, & collaborate on emails across teams
Run a multi-channel help desk within your inbox
Track support analytics and build custom reports

Trusted by 10,000+ teams globally

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

Customers all across the globe.

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Author

Nidhi Lohia

A passionate content marketer, Nidhi writes value-driven, actionable content for various teams such as customer service, finance, IT and HR. Her expertise lies in helping these teams engage, collaborate, and manage their workload better - by shedding insights on best practices and industry trends. When not working, you'll find her tuning in to marketing and support-related podcasts, while also planning her next vacation.

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96 posts

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17 min read | Collaboration & Productivity

Top 9 AI Customer Support Software [2024]

Scale your customer support with AI-powered solutions. As customer numbers grow, so do queries, but AI can assist. Imagine AI managing routine tasks and FAQs,...

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13 min read | Collaboration & Productivity

8 Best Social Media Customer Service Software [2024]

Social media platforms are no longer just for connecting with friends and family. They’re becoming increasingly popular amongst businesses for providing...

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12 min read | Collaboration & Productivity

9 Best Email Management Software [2024]

Email has become an integral part of how companies communicate and collaborate. But with the average person receiving around 100-120 emails per day, it can be...

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8 min read | Email Management

Organize and Manage Emails in Google Groups

Google Groups offers a collaborative space for people with similar interests to have discussions. But it can be a challenging task to manage Google...

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18 min read | Ticketing

10 Best FREE Helpdesk Ticketing Software (An Unbiased Guide)

Managing customer inquiries and internal support requests efficiently is crucial for any thriving business. Yet, it doesn’t have to break the bank. In...

ticketing-system

10 min read | Ticketing

Customer Support Ticketing System: The Complete Guide

Working in customer service can feel like a nonstop whirlwind. Think about it: you’re handling a customer complaint one minute, and before you can catch...

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