For a workplace to run efficiently, visibility and communication is key. However, when your team is spread across cities and countries, this isn’t easy.
Hiver helps you communicate with your team faster and more efficiently over email - regardless of the distance. This helps remote teams collaborate over email in a familiar way while ensuring that nothing gets lost in confusion due to distance.
Delegate and track emails effortlessly
Turn emails into actionable tasks and delegate them to your team members with just 2 clicks. Mark emails as Open, Pending, or Closed and always keep a tab on their status.
Collaborate with your team using notes
Use notes to collaborate with your team to respond to inquiries or solve issues your customers may be facing - without relying on external collaboration tools or meandering email threads.
Ensure a high degree of accountability
Get a full history of all actions taken on an email with the activity timeline. Learn when it was marked open or closed, and see the discussions around the email.
Never miss an
Quickly view all unassigned emails in one place. There’s no way you’re missing another email from your colleagues, clients or prospects again.
Make your remote team efficient
Get things done faster with smart Automations
Set up intelligent Automations in Hiver to assign emails to specific users based on email addresses or subject lines. Add tags to classify and filter emails easily.
Get in-depth team performance insights with analytics
Hiver’s shared inboxes allow you to track key metrics from the Analytics Dashboard. You can use these actionable insights to track employee productivity, identify areas of improvement, and fix them
Loved by over 1500 companies
Resources to help you collaborate better
The Comprehensive Guide to Remote Work – Tools and Strategies
The future of work has been, for many years, touted to be remote. And now, in the wake of the Covid19 situation, we’ve all been forced to
Short guide: Delivering great customer service during a pandemic
A family recently got stuck in the Dominican Republic as all commercial flights were canceled in the wake of the COVID-19. They called their
How Hiver helps remote teams stay connected
Until recently, remote work has largely been associated with freelancers, digital nomads, and some new-age companies. But this isn’t the case
Hiver’s shared inboxes allow every person in my team to see what their colleagues are doing, regardless of which country they are in. Having the Notes section on the side to me is the most powerful part of Hiver as it allows us to talk to our team about an issue without leaving Gmail.