The logistics services industry is the backbone of global supply chains. Logistics companies help in the acquisition of goods, their transport and managing them during transit in the supply chain. Logistics companies today operate on a global scale with complex partnerships and within tight time constraints. Managing communication both internally as well as externally with prospects, customers, and vendors is key to effectively navigating this complex landscape.
A shared inbox solution like Hiver can help you stay on top of all your emails, be it freight, cargo, importing, exporting, shipping or even 3PL - all in one place.
Get complete visibility into all your
communication without leaving Gmail
Never miss an email again
Receive notifications about tasks and notes with @mentions for you so that you never miss an important email again.
Customer happiness made simple
Instantly measure customer satisfaction with CSAT surveys that you can add to emails sent using Hiver so that you can collect feedback and measure the quality of your responses.
Lightning-fast email responses
In the logistics services industry, time is of the essence. Create email templates and use them right from the Gmail compose window for lightning-fast replies.
Make your shared inbox
do the grunt work for you
Automate mundane tasks
Set up intelligent automations in Hiver to assign emails to specific users based on email addresses or subject lines. Add tags to classify and filter emails easily.
Get in-depth team performance insights
Hiver’s shared inboxes allow you to track key metrics from the analytics dashboard. Use these actionable insights to identify areas of improvement, and fix them proactively.
Shared inboxes you should create
for your logistics business
Logistics companies powered by Hiver
The team loved it instantly.
The biggest benefits of Hiver are visibility and a reduction in missed work. I have much better visibility into where an issue is on the resolution path. And we’ve stopped missing emails.
Flexport handles emails in 50% less time with Hiver
Everything you need in a reliable and secure shared
inbox solution for your logistics business
We are obsessed with keeping your data safe. We’ve especially developed processes, technologies, and policies that ensure we deliver on our data security promise. And that is why more than 1500 businesses count on us to keep their data safe and secure.
EU - US Privacy Shield
SOC 2 Type II Attested
ISO 27001 Certified