Priority customer support

Hiver is like having another person on my team. Achieving this level of coordination without Hiver would take 50-100% more time.

Nathan Strang Ocean Freight Operations Manager, Flexport

Trusted by over 1500 companies

No credit card required

Get the gold standard in customer service with Priority Support

At Hiver, your success is our biggest priority. Priority support from Hiver helps you get the fastest and best responses from our dedicated team of support superstars.

Quality of Support ranked by G2 users

Benefits of Hiver Priority Support

Realize Value from Day One

Get guidance from our team of in-house experts, available 24x7, that help you use Hiver in the most effective way.

Increase Productivity and Efficiency

Get fast and accurate responses from a support team that understands your business and technical needs.

Here’s what you get with Hiver Priority Support

24-hour Resolution Guarantee

In addition to our promise of 24x7 chat and email support, with Priority Support, we guarantee that we will resolve 90% of all your support queries within 24 hours.