Customer service software
you can bank on

Everything you need to run customer service at your banking, brokerage, financial services, or insurance firm, right from Gmail.

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Supported Browsers : Chrome

Loved by brands the world over

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All the features you need, without the
complexity of a helpdesk

Hiver helpdesk

Easily configure SLAs

Create SLAs to ensure you never delay your email responses. When an SLA is violated, Hiver sends a notification to the team and attaches an SLA violation tag to the email.

Hiver helpdesk

Get real time feedback

Instantly measure customer satisfaction with CSAT in Hiver. These customer surveys help you collect feedback easily and measure the quality of your responses.

Hiver helpdesk

Prevent duplicate replies

Prevent email duplication by receiving real time notifications when another user begins working on an email that you’re seeing.

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hiver customer james hiver customer james

Shared inboxes you can create for your
banking and financial services firm

Hiver Mailbox
banking@bfsi.com
Hiver Mailbox
claims@bfsi.com
Hiver Mailbox
inquiries@bfsi.com

The most secure banking and
financial services help desk solution

Security by Google

Security by Google

We do not store your emails

We do not store your emails

Certified Google Partner

Certified Google Partner

EU - US Privacy Shield

EU - US Privacy Shield

SOC 2 Type II Compliant

SOC 2 Type II Compliant

ISO 27001 Certified

ISO 27001 Certified

Join the 7000+ teams that are using Hiver to
deliver a great customer experience

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